Jim Ellis Buick GMC Mall of GA - Service Center

Was decent service, but a 90 minute service ended up almost being 4 hours. There was a point where I was told they were just working on my paperwork, but I still didn’t get my vehicle until an hour late almost being 4 hours. There was a point where I was told they were just working on my paperwork, but I still didn’t get my vehicle until an hour later. More

The agent greeting me when was very courteous. He gave me the assurance that I he valued me and I valued the service I was requesting.and possibly would be a regular. THIS ATMOSPHERE WAS CLESR F He gave me the assurance that I he valued me and I valued the service I was requesting.and possibly would be a regular. THIS ATMOSPHERE WAS CLESR FROM THE START TO FINISH. . More

It was a great experience the employees were very welcoming. They asked if I needed anything or wanted anything to eat or drink. welcoming. They asked if I needed anything or wanted anything to eat or drink. More

Thank you for your service it was very easy getting a appointment thank you thanks appointment thank you thanks More

Ed Barnes very professional and provided great assistance and service we work with Ed again and service we work with Ed again More

Great experience! They were able to get me in same day and had my repairs completed in two days. They were able to get me in same day and had my repairs completed in two days. More

I think Jim Ellis GMC Buford Georgia is an outstanding dealership I had a problem with my 2024 GMC Canyon while traveling I called Charles and he told me to come right on in will take care of it and provi dealership I had a problem with my 2024 GMC Canyon while traveling I called Charles and he told me to come right on in will take care of it and provide me a loaner car to continue on to my destinations It was a great experience I will continue to get my GMC truck serviced there More

Everyone is always pleasant Service is fast without a lot of waiting Appointment times are respected lot of waiting Appointment times are respected More

We encountered a some inconvenient engine issues, but they handled it wonderfully & professionally! Thank you! they handled it wonderfully & professionally! Thank you! More

Had a tire in stock and was able to fit me in the same day. day. More