Jim Ellis Buick GMC Mall of GA - Service Center

Staff was polite , and professional and courteous. They explained the work completed and the work that was upcoming They explained the work completed and the work that was upcoming More

Literally everything you need from a service department. Easy, fast, friendly. I love them here. Easy, fast, friendly. I love them here. More

leaked all antifreeze out before getting home. No help to get back to dealership. Stopped 4 times to add water No help to get back to dealership. Stopped 4 times to add water More

Came in to do an oil change, rotate balance of the tires when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to c when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to check their work More

My experience was excellent and an employees are very helpful and courteous. Thanks Aaron Hawkins helpful and courteous. Thanks Aaron Hawkins More

Hi! I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questio I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questioning the price of $136.99 for service, I was told it was the price with coupon. I looked back at my old transactions and discovered I had never paid more than $106.00. I approached Ed with this and he said he would honor the $89.99 coupon. This is poor treatment of your customers. I paid $80.00 in June for the exact service. More

Ed Barnes was superb. He is a great customer representative. I also was able to get an appointment quickly. He is a great customer representative. I also was able to get an appointment quickly. More

Clean, professional and nice. Everyone was awesome. Just not a fan of my Service person. Vehicle sat for over 30 min and he was no where to be found. Everyone was awesome. Just not a fan of my Service person. Vehicle sat for over 30 min and he was no where to be found. More

The staff was friendly and efficient. Dropped off my vehicle and they informed me of the progress of my service throughout the process via text. Dropped off my vehicle and they informed me of the progress of my service throughout the process via text. More

I was very happy with the service I received. I will bring my truck back. I will bring my truck back. More