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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,245 Reviews
Call Service Center (770) 872-6272
Today: 7:30 AM - 7:00 PM Closed Now
View All Hours

2,245 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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March 08, 2025

Mr. Charles Pryor is an absolute professional. Very honest and knowledgeable. I'm very happy with the service at this location. More

by Marine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2025

Great service, great communication throughout the time they had the vehicle and they are always very focused on customer satisfaction. More

by STUARTSCRUGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 05, 2025

James was awesome. He communicated and followed up like he said he would. I enjoy this dealership and how clean everything is. The tech even sent me a video with status More

by Will7260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 05, 2025

Excellent service and outstanding customer experience. Kevin went above and beyond and took care of our needs. More

by angelwdominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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March 04, 2025

I got a great price and my truck was done the same week I dropped it off. Thank you! More

by amoskos94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 03, 2025

Very good customer service but still the brake noise continues. It was not fixed after it was revised More

by ELIANAS1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Mar 05, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (770) 872-0884 so we may identify ways to improve your experience.

February 28, 2025

Well managed, great staff, well trained, very courteous, honest assessments, reasonable advising, well executed repairs. Kudos to Brandon (Advisor) and Angel (Sr. Technician), Very satisfied with our experi More

by bdsisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Sr Technician
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Mar 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

They were very nice and helpful and the job on my truck was completed before time I was told More

by darrellbrownv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

Always a great time at Jim Ellis. The work is great all the time. Never have worry that works was not done correctly. Love the dealership. They treat you like family. More

by Pat Savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Pat, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2025

Kevin was very nice and helpful answer all my questions. Great experience and good car detail More

by chap-velours05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Mar 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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