Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,925 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,925 reviews
May 02, 2024
Superior service with professional service. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. More
by BARBARA
Employees Worked With
May 02, 2024
Jim Ellis is a 1st class Dealership, from the sales force to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back t to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back to this dealership. Thanks man! More
by Robert Wilkins
Verified CustomerMay 02, 2024
Great service from Tom! Problem was fixed and the car is running well. Thank you! Problem was fixed and the car is running well. Thank you! More
by jsimsbi77
Employees Worked With
May 01, 2024
The people at Jim Ellis went above and beyond to make sure I had the perfect vehicle! They stayed in constant communication and made extra effort to find the accessories I was looking for. Highly recomme sure I had the perfect vehicle! They stayed in constant communication and made extra effort to find the accessories I was looking for. Highly recommend! More
by Matt S.
May 01, 2024
great customer service for my GMC truck which i purchased from them in 2022 as well.. from them in 2022 as well.. More
by tkenney
Employees Worked With
April 24, 2024
Our car has been in the repair center for over a month waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. T waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. They also do not provide a temporary car, leaving us without a car for an undetermined time period. More
by SGS.Lyndale
Employees Worked With
April 24, 2024
We prefer to come to this dealership for servicing our vehicle versus the one in our city because of how well they have treated us and answered any questions we have. vehicle versus the one in our city because of how well they have treated us and answered any questions we have. More
by B.RONDAN
April 24, 2024
Jim Ellis Mall of Georgia has always gone above and beyond. James and Ed excellent service advisors that always do what is best for the customer. beyond. James and Ed excellent service advisors that always do what is best for the customer. More
by ellisjames
April 20, 2024
Jim Ellis MOG was a pleasure to work with. These guys put customer service as top priority. They got me what I needed when I asked for it. Phil worked quickly to assure I wasn’t waiting on ans These guys put customer service as top priority. They got me what I needed when I asked for it. Phil worked quickly to assure I wasn’t waiting on answers. Overall this was a decent vehicle purchasing experience. I would recommend this dealership. More
by CODYREECE.MGMT
