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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,863 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,863 reviews

March 01, 2024

Top notch All persons encountered were very professional. Would go back and also would refer others More

by DASOLEDAD
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Ebel
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Jul 23, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks again for the recommendation, and have an amazing day!

February 28, 2024

I was in an emergency situation and Melissa was so calm and generous in helping us. She went above and beyond in making sure we were able to get back on the road safely. I am very thankful! More

by Jpatalak
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
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Mar 08, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 28, 2024

He was very thorough and attentive Brandon was very knowledgeable and easy to talk to More

by nancy517
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 08, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

February 27, 2024

Problem was repaired within a couple hours. Very satisfied with the service advisor and technician More

by ctrigg11
Recommend Dealer
Yes
Employees Worked With
Thomas Floys
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Mar 08, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

February 18, 2024

I had major work done of me vehicle and the dealership had to keep my vehicle for several days, all went as planned More

by TONE_HICKS
Recommend Dealer
Yes
Employees Worked With
Richard Prayor
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

February 18, 2024

Very attentive I liked the video. No No No No No No No No No More

by Ppinsker
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 17, 2024

Everything was great! James was terrific! Dealership was nice and clean. We were in and out in no time! Jim Ellis dealerships are the best!!! More

by Ryanasmer
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 17, 2024

Fantastic to work with, they called me to inform how everything was going so I did not have to call them or sit and wait More

by Tom@drinkblocks.com
Recommend Dealer
Yes
Employees Worked With
Charles in service
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 17, 2024

My vehicle was delivered back to me the day that James Stecker gave me Other than missing the oil change that I wanted to be done while my vehicle was in the shop my experience was excellent More

by ANTNYMC
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 17, 2024

I had a great car buying experience with lou Sami and Ken! Thank you I'll be back in a few years! More

by druannxxxo
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami Karaki
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

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