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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,862 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,862 reviews

April 04, 2024

I Received great courteous service! My issue with my vehicle was resolved in a timely manner. More

by 89ninag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

April 03, 2024

Great experience at Jim Ellis Buick! David allowed me the time to make the best decision for me, Sami worked hard to make a deal I could accept, and Jovan got us through all the paper w More

by mjschneible
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa is service was great!
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Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 03, 2024

It was easy to make an appointment and the service was performed well and on time More

by TCAPE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

April 01, 2024

Warm welcome, kept me well informed as to work progress and made me feel appreciated as a customer. More

by ricktay
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Jul 23, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

March 30, 2024

He doesn’t know what he’s doing and only has excuses rather than solutions. Just passes the buck on mistakes made but his department. More

by Bigcat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Rose
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

March 28, 2024

Took care of 90000 mi service. Car running great. I plan on keeping it until it won't run any longer. With the great Service Dept. at Jim Ellis that day may never come. More

by lanasj1951
Recommend Dealer
Yes
Employees Worked With
Tom service dept.
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Jul 23, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

March 23, 2024

Ed always gets us in and out! He always keep us up to date on all progress. More

by TMILLER0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

March 23, 2024

Love it always helping. Brandon Cannon is my trusted source for service advisor love this place thank u guys ! More

by Elizaramirez143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
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Mar 30, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

March 21, 2024

Everyone was very professional. The process was easy and I felt no pressure at all. More

by wa_middendorf
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Ebel
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Jul 23, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 18, 2024

The people were nice and everything seemed to go as expected. Except that I was looking to get a tire pressure sensor replaced and that's when I made up my mind to never go back More

by bonhamsdad04
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
Jul 23, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

Jul 24, 2024 -

bonhamsdad04 responded

Obviously you didn't even read my review... I gave 5 stars to Ed not Jim Ellis GMC dealership...

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