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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,857 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,857 reviews

April 09, 2024

Outstanding service I always have an awesome experience. Charles was great at keeping me informed about my truck. I look forward to going back. More

by Izzy B.
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We sincerely value your business and look forward to your next visit!

April 09, 2024

Awesome from Ed, Fred and Sammy. Great folks take care of you from buying to service. More

by MARKPALLOTTA
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 09, 2024

I had a lower tire pressure warning on the interstate. I️ was alone with my daughter. Called Jim Ellis and got Melissa she got us right in on Saturday afternoon. She was kind and as quick ad she could be. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

April 09, 2024

Good communication throughout the entire process. Work delivered as promised and very happy with the outcome More

by ADAM.TEAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

April 07, 2024

My family and I have been a Jim Ellis Mall of Georgia customer for years. More

by Elena M. Almeida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your wonderful feedback and rating mean a lot to us.

April 07, 2024

The experience was awesome and all involved were professional and courteous. Glad I can back! More

by jeromeeddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

April 06, 2024

Service was quick and I was kept informed! He escorted me to my car to double check everything More

by JQUEENCJ1401
Recommend Dealer
Yes
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

April 06, 2024

From our sales associate, sales manager, and the financing specialist, everyone at Jim Ellis was amazing! More

by TRISH0917
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wang
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 06, 2024

The oil change I was scheduled for at 1:30 pm had there until 4:00 pm so I really think that was to long More

by SHANEANT78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Prayor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 05, 2024

Super service and service personnel. Would recommend to all members of my family. Great experience. More

by BARBARA
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the recommendation, and have an amazing day!

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