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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,905 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,905 reviews
June 07, 2024
Staff was nice, and the fixed my car in a timely manner. The wait area was clean. The wait area was clean. More
by Lo
Verified CustomerEmployees Worked With
I don’t remember who worked with me. There wasn’t that much engagement it was they took my keys. I waited in the wait area. Told another guy I was leaving and they forgot who I was and didn’t tell her to the main person who helped me.
June 06, 2024
Phil was my contact. He did an amazing job from start to finish with the team. Wish I could’ve received a better interest rate from the finance team but it’s where the ma He did an amazing job from start to finish with the team. Wish I could’ve received a better interest rate from the finance team but it’s where the market is. More
by Glen
June 06, 2024
Great service! Very friendly and helpful! I would go here again and gain for service! Thank you so much! Very friendly and helpful! I would go here again and gain for service! Thank you so much! More
by ngo.hiep
Employees Worked With
June 06, 2024
Very professional Got me in at a reasonable time and got me out at a very reasonable time with no problem me out at a very reasonable time with no problem More
by ANGELW33
Employees Worked With
June 05, 2024
I have been waiting to drive the new Acadia, today I was finally able to and Lou was so helpful as we got to learn about it. finally able to and Lou was so helpful as we got to learn about it. More
by Abishop
Employees Worked With
June 04, 2024
Always a pleasant experience. Professional and courteous. They keep you informed and and additional work that needs to be done. Professional and courteous. They keep you informed and and additional work that needs to be done. More
by parker30518
June 04, 2024
James always makes the experience excellent at Jim Ellis GMC mall of Georgia he informed me about the time and work to be performed. It’s really nice to have an adviser that is professional and dedicated GMC mall of Georgia he informed me about the time and work to be performed. It’s really nice to have an adviser that is professional and dedicated to providing excellent customer service. More
by BRIANPS
June 03, 2024
The customer service is top notch and the sales people are super friendly. I highly recommend going here first! are super friendly. I highly recommend going here first! More
by jeffreyl.johnston
Employees Worked With
June 02, 2024
Great dealership. Treated me with care. Lou was the best! He was personable, treated me with kindness, showed that he cared. He was very knowledgeable and went above a Treated me with care. Lou was the best! He was personable, treated me with kindness, showed that he cared. He was very knowledgeable and went above and beyond to make sure I understood every step of the process and was satisfied. I'm definitely recommending him to my friends and family who are looking for a car. More
by Bex
