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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,846 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,846 reviews
August 23, 2024
Your people to me lied didn’t want to honor the discount that your was offering. The. Was I told them about the discount they start trying to add services to raise my price that your was offering. The. Was I told them about the discount they start trying to add services to raise my price More
by ANDREPASCHALLSR
Verified CustomerEmployees Worked With
August 23, 2024
James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on point. He kept me informed every step of the way. I’m new to the area and will only be taking my GMC to James at Jim Ellis GMC for all its future needs. I’d definitely recommend them to anyone I know in need of great quality service. More
by Courtney S
Employees Worked With
August 23, 2024
Amazing service I was given from Tom on Wednesday was great, such great service and so kind and very helpfull. I'll definitely will bring my car back again for any service needs. great, such great service and so kind and very helpfull. I'll definitely will bring my car back again for any service needs. More
by VHale
Employees Worked With
August 22, 2024
The process was enjoyable and they worked as a team to make sure our needs were met. make sure our needs were met. More
by CMDEVOTIE
August 21, 2024
Overall, great customer service with Mr. Cannon!! Great Communication at all time. Thank you so much. Cannon!! Great Communication at all time. Thank you so much. More
by Veronica C
Employees Worked With
August 20, 2024
Ed was fine Techs were supposed to fix my floor mat in the back Paperwork says fixed but all they did was push the button clip in so it popped right back out. I told them it kept falling out Ed is suppo the back Paperwork says fixed but all they did was push the button clip in so it popped right back out. I told them it kept falling out Ed is supposed to order some clips More
by deannk_2000
August 20, 2024
Great Service and very very helpful. Felt welcomed. Price was on point. Knowledgeable about the vehicle. Felt welcomed. Price was on point. Knowledgeable about the vehicle. More
by saylorsshenna
August 18, 2024
I would like to say thank you to David who was the sales guy that helped me with my new Buick SUV and I would like to say thank you to everybody that was involved helping. all in all, it was a very good exp guy that helped me with my new Buick SUV and I would like to say thank you to everybody that was involved helping. all in all, it was a very good experiments. Thank you again. More
by RATDOGONE
August 17, 2024
Are you kidding me? Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I will not hesitate to trust my vehicle to them. More
by JAVYPRO
