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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,759 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,759 reviews
November 08, 2024
Clean, professional and nice. Everyone was awesome. Just not a fan of my Service person. Vehicle sat for over 30 min and he was no where to be found. Everyone was awesome. Just not a fan of my Service person. Vehicle sat for over 30 min and he was no where to be found. More
by Will7260
Verified CustomerEmployees Worked With
November 07, 2024
The staff was friendly and efficient. Dropped off my vehicle and they informed me of the progress of my service throughout the process via text. Dropped off my vehicle and they informed me of the progress of my service throughout the process via text. More
by cwingo
Employees Worked With
Kevin Wellborn
November 07, 2024
I was very happy with the service I received. I will bring my truck back. I will bring my truck back. More
by RUSTY.KEPLEY
Employees Worked With
November 07, 2024
Great service. It was easy to drop off the vehicle and services were complete same day. It was easy to drop off the vehicle and services were complete same day. More
by gigi370zi
Employees Worked With
November 07, 2024
I have purchased 3 new vehicles from you. And you have service four of my vehicles over the years. I paid a bill over $2,500 on my most recent service and you could not even was my truck. I f And you have service four of my vehicles over the years. I paid a bill over $2,500 on my most recent service and you could not even was my truck. I feel that your service has gone down and not only because of the cash wash. Overall you service is not nearly as good as it was. I will try another dealer next time More
by almiddleton
Employees Worked With
November 06, 2024
Staff was more. than helpful and and the sales person was a Michigan Grad. Sales manager was forthcoming and easy to work with to complete deal. than helpful and and the sales person was a Michigan Grad. Sales manager was forthcoming and easy to work with to complete deal. More
by earlmart
November 05, 2024
High quality service. Required repairs are explained thoroughly so that it’s easy to understand. Required repairs are explained thoroughly so that it’s easy to understand. More
by terriharvey12
Employees Worked With
November 02, 2024
The worst customer service experience I have ever had with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damage with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damaged another part of it during the replacement! More
by Zspahr
November 01, 2024
Not the best recent experience …might be going to another location for services and future car purchasing. location for services and future car purchasing. More
by Guilbeauty97
Employees Worked With
October 31, 2024
Chris Reyes was a great help n to me Joe Moreno did a good deal for me and Jovan handled my financing very well. good deal for me and Jovan handled my financing very well. More
by CLOWARD.KIP3
