Back

Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,846 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
Contact Dealership

3600 Buford Drive

Buford, GA

30519

Directions

By Type

Showing 3,846 reviews

September 01, 2024

Very good service, easy to make an appointment, was willing to match cost of service, told me exactly what it would cost. More

by gdihomesga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 31, 2024

Excellent service and knowledgeable service management. Always helpful with advising you what to do. Will sure go back to get additional work done. More

by Jack Booker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
Sep 13, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

August 31, 2024

We went by to look at a particular vehicle and bought another! Fred, Harrison and Andreay were absolutely wonderful to work with! No one was pushy at all which is a huge bonus! Thanks for wonderful servi More

by INDIGO1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anreay
Sep 13, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

August 29, 2024

4 hours 30 minutes for oil change and recall. Had to wait way to long. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 27, 2024

Brandon was very courteous and professional. Like the guy very much. Looking to work with him in the future. More

by SIKORSKI.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

August 27, 2024

Great visit with Kevin. Very thorough and informative. Scheduling was a breeze and the service was above and beyond. Looking forward to future services. More

by Smergy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
Sep 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

August 27, 2024

Fast and efficient. My technician advised me of the recommended service that was needed and didn’t appear to be pushing things that weren’t needed. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations!

August 26, 2024

Very helpful and friendly group! Clean establishment and very quick service. A very happy customer! More

by jeremy.veal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

August 24, 2024

Service is always top-notch. To keep you well informed and make sure you get what you need and no more. More

by KYLE.COTTENGIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 24, 2024

Excellent service. Got thorough help from James. Great experience and very helpful and knowledgeable about our 2013 XTS Cadillac. Many thanks!! More

by Jack Booker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

...
19
...