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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,890 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,890 reviews

October 24, 2024

Jim Ellis Buick will work a good deal for you! Thank you Jim Ellis Buick! More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

October 23, 2024

Second car I have purchased from Jim Ellis Buick GMC in 4 years. Worked directly with Cristian Prado. Did not feel pressured. Cristian, Sami and rest of Ellis team followed through on everything and delivere More

by claygjenkin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Prado
Oct 26, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

October 23, 2024

Repairs were done correctly the first time and the quote was accurate. It took way too long to procure the parts though - three weeks instead of the one week I was quoted. I'll be back because I like the se More

by haggerty446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
Oct 25, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (770) 872-0884 so we may assist you in moving forward towards a resolution.

October 20, 2024

As I didn’t assign any technician for my visit no one came to check me in so I decided to enter and ask to someone. I stood in the door for a few minutes - like no one would like to take my case until Ch More

by americohanata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (770) 872-0884 so we may identify ways to improve your experience.

October 19, 2024

I want to thank Ed, fir all the help he has provided with getting my Truck fixed. Always kept me informed of the process. The team is great to work with. Brandon Mellissa are great people. I really love do More

by HERNANDEZATL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

October 19, 2024

Solid and professional service. Easy process, all items and questions addressed. Great communications throughout, thanks. More

by TREADWAYJC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2024

They are very kind and make you feel sure of your purchase. They show you all the possible options for which you rate the truth a very good experience and you leave happy with your car. More

by SYNERGYELECTRICALSERVICES19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian
Oct 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 17, 2024

service was amazing Brandon is always taking care of all of our car needs. every step they take they always make up well aware of what they are doing. they also send video reports of what they do to the car More

by JUANA.ALFARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

October 17, 2024

Problem was corrected very quickly very helpful all was good run run run run run More

by Ncb396norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

I recently purchased a 2025 AT4X 2500 from Jim Ellis and couldn't be happier with the experience. I flew all the way from Michigan to Georgia to pick up the vehicle, and the entire process was as smooth as More

by JC3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Jean-Gilles, Joe Marengo
Oct 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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