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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,889 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,889 reviews
October 28, 2024
Excellent experience both in the purchase and customer service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! More
by Shawnmccall
Verified Customer
October 28, 2024
Both gentlemen delt with me, answered all my questions. Settled all of my concerns. All of this without feeling pressured. Settled all of my concerns. All of this without feeling pressured. More
by JREESE4015
October 28, 2024
Always a great service at Jim Ellis. I would not go anywhere else. They take good care of me. I would not go anywhere else. They take good care of me. More
by Pat Savage
October 27, 2024
I came by expecting the same too busy to help dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . servic dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . service needs was meet Thank you Brandon !!! More
by Ty Gamble
October 25, 2024
Terrible customer service and prices I will not recommend anyone to come and do business with this location anyone to come and do business with this location More
by SHANEANT78
October 25, 2024
David Estrella outstanding service, listened to our needs, quick, hassle-free purchase. We’d return! needs, quick, hassle-free purchase. We’d return! More
by André
Employees Worked With
October 25, 2024
Very Profesional, experienced and Patient team. We enjoyed the experience. Dealership is clean and organized. Coffee, teas and water along with snacks are available. We enjoyed the experience. Dealership is clean and organized. Coffee, teas and water along with snacks are available. More
by mpelaez678
Employees Worked With
Ken Wang and Nick Jean
October 25, 2024
most pleasant experience! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! More
by savannahbutlin
October 25, 2024
Outstanding service, everyone was totally professional and very honest which made my transaction very easy. and very honest which made my transaction very easy. More
by CARLTONLAMARWILLIAMS
