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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,846 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,846 reviews

September 21, 2024

The agent greeting me when was very courteous. He gave me the assurance that I he valued me and I valued the service I was requesting.and possibly would be a regular. THIS ATMOSPHERE WAS CLESR F More

by churchagapeblack@ yahoo. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevi. WELLBORN
Sep 28, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 21, 2024

Fred worked with me and ensured the process went as smoothly as possible! Everyone I encountered at Jim Ellis Buick was amazing. More

by candicefugitt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

September 13, 2024

It was a great experience the employees were very welcoming. They asked if I needed anything or wanted anything to eat or drink. More

by NICKbarnes102@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 13, 2024

Jim Ellis Mall of GA treat people with so much kindness. They are wonderful to work with and aren’t the typical high pressure sales folks. Richard was amazing and I would recommend him to anyone in need of More

by ANND551
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 12, 2024

Thank you for your service it was very easy getting a appointment thank you thanks More

by RANDC377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us!

September 12, 2024

Ed Barnes very professional and provided great assistance and service we work with Ed again More

by mjandcompany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

September 11, 2024

Great experience! They were able to get me in same day and had my repairs completed in two days. More

by kiahnyree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

September 11, 2024

I think Jim Ellis GMC Buford Georgia is an outstanding dealership I had a problem with my 2024 GMC Canyon while traveling I called Charles and he told me to come right on in will take care of it and provi More

by jdtotsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

September 10, 2024

David Estrella was awesome. The first time I came in he talked with me to get a feel of what I wanted. He kept in touch and called when they a Yukon Denali that he thought wou More

by Michelle Walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 09, 2024

It was excellent, good deal, friendly personally great people I recommend this dealer to people More

by JUAN.VILLATORO
Recommend Dealer
Yes
Employees Worked With
Dimas and Shelton
Sep 13, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

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