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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,846 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,846 reviews

September 30, 2024

Ed provided superior service and follow up I have completed this survey earlier Thank you More

by mjandcompany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

September 29, 2024

I love buick so much and my car feels great now. I do not regret coming here. More

by marieazzii789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

September 29, 2024

This guys are best in the business. Luis and Ken were amazing to work with. Highly recommend, Reach out to Luis Gonzalez. More

by daniel_ruiz_1986
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis Gonsalez
Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

September 29, 2024

Kevin Welborn was great, I only had car 2 weeks got major repair very pleased. More

by DIANE.MOORE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Welborn
Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 29, 2024

Very attentive and concerned to find a solution, very good experience and comfortable with my purchase. More

by Augustolinares23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lou Lamothe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2024

I never imagined I could have such an amazing experience car shopping. You always hear about bad experiences but man, Richard and the team and Jim Ellis GMC MOG really made us feel at home and so taken car More

by SAMANTHAWESTFALL1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2024

Was decent service, but a 90 minute service ended up almost being 4 hours. There was a point where I was told they were just working on my paperwork, but I still didn’t get my vehicle until an hour late More

by caconnor10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Jim Ellis Buick GMC Mall of Georgia

September 24, 2024

Great experience. Great deal! Happy wife, loves her Terrain! Nice job guys!! Looking forward to doing business again!! More

by TBUCWYLD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Rudow
Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2024

Dealership has great people who are truly concerned to make buying and service a good experience! Will definitely go back for all of our needs. More

by JHUMMEL45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2024

Nick Giles is an excellent asset to the dealership. He was kind and patient, not to mention He was extremely knowledgeable of every vehicle we considered. We are beyond pleased with His performance. We More

by walterllawsoniii30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Giles
Sep 28, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

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