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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,845 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,845 reviews

October 17, 2024

They are very kind and make you feel sure of your purchase. They show you all the possible options for which you rate the truth a very good experience and you leave happy with your car. More

by SYNERGYELECTRICALSERVICES19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian
Oct 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 17, 2024

service was amazing Brandon is always taking care of all of our car needs. every step they take they always make up well aware of what they are doing. they also send video reports of what they do to the car More

by JUANA.ALFARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

October 17, 2024

Problem was corrected very quickly very helpful all was good run run run run run More

by Ncb396norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

I recently purchased a 2025 AT4X 2500 from Jim Ellis and couldn't be happier with the experience. I flew all the way from Michigan to Georgia to pick up the vehicle, and the entire process was as smooth as More

by JC3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Jean-Gilles, Joe Marengo
Oct 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 17, 2024

Like the dealership good selection Harrison was coutious and helpful like the truck rides good More

by RLAYFZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

The service was very good and clear, I also liked the service time and quality. More

by Jose Mathias
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Jose, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

This is probably my 50th vehicle I have purchased from Bryan & Brett since 2012. First class service before and after the sale. Hard to find employees that support their customers like him in any field. More

by Boyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Bryan Rudow, Brett Rudow
Oct 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

October 13, 2024

My engine light was on and my normal shop was hesitant to try to fix the car saying that I really should go to a dealer, so I did. Kevin was great! He was very helpful explaining what the codes could mean an More

by TANIA M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
Oct 18, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Tania, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

October 13, 2024

Horrible service, I always have a problem coming here. I bought my truck here and will not be coming back. More

by DANNY18DSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jovan Riley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 13, 2024

My service advisor was great, but I’m experiencing some heavy vibrations from rear end after last service and when I called another service advisor said it would be $228 for them to look at it. My truck o More

by MORROWADRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Toole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for providing your feedback. I do see that your vehicle has been checked back into our service department. Please reach out with any questions or concerns during the diagnostic process. We sincerely appreciate the opportunity to turn your experience into a positive one!

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