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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,845 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,845 reviews
October 30, 2024
Facility is nice and Tom the service advisor was great and took care of me! Gave minus 1 star bc the tech didn’t reprogram my TPM sensors when they did tire rotation and now they are backwards. Also, and took care of me! Gave minus 1 star bc the tech didn’t reprogram my TPM sensors when they did tire rotation and now they are backwards. Also, they are little pricey, $294 for fuel filter replacement which takes literally 5min to replace + $50 for the part. More
by Jan Lukac
Verified CustomerEmployees Worked With
October 30, 2024
I have a 2016 Denali XL. This company and their service personnel have been great to work with and gone above and beyond the call of duty to keep my car going strong for the This company and their service personnel have been great to work with and gone above and beyond the call of duty to keep my car going strong for the last eight years. I highly recommend them. More
by HKITCHENS
October 29, 2024
James really went above and beyond to ensure we were happy, which was not easy. happy, which was not easy. More
by tognersquad
Employees Worked With
October 29, 2024
It was a slow start. finally fixed. Thank you to nick to help and to hear me. The service rep to help me getting my uger set up.thankyou Jim Ellis finally fixed. Thank you to nick to help and to hear me. The service rep to help me getting my uger set up.thankyou Jim Ellis More
by Mslori
Employees Worked With
October 28, 2024
My oil change and 15k checkup were handled quickly and professionally. My car was washed and vacuumed aldo. professionally. My car was washed and vacuumed aldo. More
by DONNA050
Employees Worked With
October 28, 2024
Excellent experience both in the purchase and customer service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! More
by Shawnmccall
October 28, 2024
Both gentlemen delt with me, answered all my questions. Settled all of my concerns. All of this without feeling pressured. Settled all of my concerns. All of this without feeling pressured. More
by JREESE4015
October 28, 2024
Always a great service at Jim Ellis. I would not go anywhere else. They take good care of me. I would not go anywhere else. They take good care of me. More
by Pat Savage
October 27, 2024
I came by expecting the same too busy to help dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . servic dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . service needs was meet Thank you Brandon !!! More
by Ty Gamble
October 25, 2024
David Estrella outstanding service, listened to our needs, quick, hassle-free purchase. We’d return! needs, quick, hassle-free purchase. We’d return! More
by André
Employees Worked With
