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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,760 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,760 reviews
November 21, 2024
Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They said may take 4hrs, was done in 2hrs. Got my keys and off we went. I came here after a horrible experience at Rick Hendrick GMC in Duluth where they cant even return phone calls let alone say a part is on back order and somehow Jim Ellis had it in 1day. More
by DIXIT
Verified CustomerEmployees Worked With
November 18, 2024
Great experience, great service and great people. I always feel that I am given the best treatment and advice as a customer. Thank you to you and your staff for the jobs you do. I always feel that I am given the best treatment and advice as a customer. Thank you to you and your staff for the jobs you do. More
by TDawg
November 17, 2024
Service was completed and Truck was ready before the promised time! Service advisor was full of information! promised time! Service advisor was full of information! More
by brucelamb4554
Employees Worked With
November 17, 2024
Staff was polite , and professional and courteous. They explained the work completed and the work that was upcoming They explained the work completed and the work that was upcoming More
by THE_MEEKS5
Employees Worked With
November 15, 2024
Literally everything you need from a service department. Easy, fast, friendly. I love them here. Easy, fast, friendly. I love them here. More
by MARGARITA.S.VALDEZ
Employees Worked With
November 14, 2024
leaked all antifreeze out before getting home. No help to get back to dealership. Stopped 4 times to add water No help to get back to dealership. Stopped 4 times to add water More
by tclockdoor
November 13, 2024
Came in to do an oil change, rotate balance of the tires when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to c when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to check their work More
by MFELG995
Employees Worked With
November 12, 2024
Hi! I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questio I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questioning the price of $136.99 for service, I was told it was the price with coupon. I looked back at my old transactions and discovered I had never paid more than $106.00. I approached Ed with this and he said he would honor the $89.99 coupon. This is poor treatment of your customers. I paid $80.00 in June for the exact service. More
by Karenkeen1969
Employees Worked With
