Jim Ellis Buick GMC Atlanta

Dealer did exactly what they promised. No surprises. Niyah was great. She worked hard to find the right deal and I will call her first when looking for another vehicle. No surprises. Niyah was great. She worked hard to find the right deal and I will call her first when looking for another vehicle. More

They were very professional the business was nice and clean everybody was friendly and kind I will definitely recommend my family and friends to come see y’all…. clean everybody was friendly and kind I will definitely recommend my family and friends to come see y’all…. More

Great experience from start to finish! Highly recommend.. will definitely get all service on this car done at this dealership. Highly recommend.. will definitely get all service on this car done at this dealership. More

This dealership had the vehicle I wanted in stock to the exact spec. Unfortunately from the first phone call till delivery was a nightmare. Not only were they not on top of a $100k sale they didn’t follow u exact spec. Unfortunately from the first phone call till delivery was a nightmare. Not only were they not on top of a $100k sale they didn’t follow up and if I didn’t I would have not had the vehicle we wanted. Upon delivery not only was it not spotless the def fluid was empty. Paperwork showed 5 miles and was delivered with 55. Still waiting on where that mileage went. I would stay clear of this dealership unless you find yourself in my shoes where they had the only one closest to me in the country. More

The service center was very professional and kept me informed of my problem and how to resolve it without overselling anything! It was a pleasant experience. informed of my problem and how to resolve it without overselling anything! It was a pleasant experience. More

I brought my truck in for a recall and while I was there a second recall was addressed and I agreed to pay for an oil change. That second recall was related to a battery drain issue. I asked the service dep a second recall was addressed and I agreed to pay for an oil change. That second recall was related to a battery drain issue. I asked the service department if they would reimburse me for my battery that I recently replaced due to this exact issue. The service manager was supposed to call me back and never did. I’ve called and texted the service desk multiple times. Never got a call back. This isn’t the first time I’ve had issues with your service department. I won’t be coming back unless it’s recall related and I likely won’t buy another vehicle from Jim Ellis. More

Dewayne was excellent. I also had to get a new key fob a couple of days later and Richard, skip?, was awesome. Very efficient. I also had to get a new key fob a couple of days later and Richard, skip?, was awesome. Very efficient. More

Service technician- Dewayne Ivory kept me I formed throughout whole process and finished job ahead of schedule throughout whole process and finished job ahead of schedule More

They were quick and very professional. I will be back. Thank you for getting me in quick I will be back. Thank you for getting me in quick More

My experience with Stacey and his team was fantastic! We’ll definitely come back when picking out our next family car! We’ll definitely come back when picking out our next family car! More