Chris Pennington

Have always gone to dealer for service but will not go anymore due to adding 3% on credit card purchases (Jim Ellis doing this as such a big establishment is pure greed). plus got a quote for worn that wa anymore due to adding 3% on credit card purchases (Jim Ellis doing this as such a big establishment is pure greed). plus got a quote for worn that was double what i had it done for. I know dealers are a bit more expensive but that was ridiculous. lost me as a customer More

by rodmur Verified Customer Verified Customer

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From making my appointment to check in and out the experience was fast and easy. Everyone was so nice. I will definitely recommend you guys experience was fast and easy. Everyone was so nice. I will definitely recommend you guys More

by DORIANEMURRY Verified Customer Verified Customer

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I've bought my vehicles from Jim Ellis. I've always been treated with respect and kindness. The service dept has always taken very good car of my vehicles. I highly recommend to friends and I've always been treated with respect and kindness. The service dept has always taken very good car of my vehicles. I highly recommend to friends and family to go to Jim Ellis for vehicles and service. More

by hollievans Verified Customer Verified Customer

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I was ignored by the service personnel because he was busy txting while I was waiting for assistance. A disgrace and will never service my truck there. busy txting while I was waiting for assistance. A disgrace and will never service my truck there. More

by ADHO2004 Verified Customer Verified Customer

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Great customer service and very knowledgeable Chris was very patient with assisting me with planning for my tire purchase very patient with assisting me with planning for my tire purchase More

by Rougelady Verified Customer Verified Customer

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We had some confusion at the beginning of the process, but it was quickly corrected and my auto issue was resolved promptly. but it was quickly corrected and my auto issue was resolved promptly. More

by suprememetals46 Verified Customer Verified Customer

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Smooth and easy It was a speedy process getting the oil changed I was in and out in a timely manner changed I was in and out in a timely manner More

by Brown Verified Customer Verified Customer

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Very easy to make the appointment. The car was finished on time! And there wasn't a heavy 'upsell' for additional services. Great job all around! The car was finished on time! And there wasn't a heavy 'upsell' for additional services. Great job all around! More

by BAUERCONNECT Verified Customer Verified Customer

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Chris and Dwayne were awesome as always. Chris got me checked in with ease and even arranged for me a Lyft when I realized I wouldn't be able to wait on my vehicle. Chris got me checked in with ease and even arranged for me a Lyft when I realized I wouldn't be able to wait on my vehicle. More

by SScott Verified Customer Verified Customer

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No communication, I had to call to check status of repairs in addition Chris is passive aggressive. repairs in addition Chris is passive aggressive. More

by mckissics Verified Customer Verified Customer

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