Dewayne Ivory

Diagnose the car correctly. Service was done in appropriate time and the dealership kept me posted on this status of my vehicle Service was done in appropriate time and the dealership kept me posted on this status of my vehicle More

by jfbeule Verified Customer Verified Customer

Print

I've received great service from the dealership Dewayne has always been very professional, and helpful every time I've brought my car in for service has always been very professional, and helpful every time I've brought my car in for service More

by AbuBilalAdams Verified Customer Verified Customer

Print

Courteous, professional, timely, friendly. Great service, great people! Dwayne was the epitome of a professional. Explained everything thoroughly. Great service, great people! Dwayne was the epitome of a professional. Explained everything thoroughly. More

by kdare66 Verified Customer Verified Customer

Print

it was a fabulous experience. I felt very pampered as well as informed by Dwayne's attentive service and attention to detail. I'm very grateful that I went to this particular deal I felt very pampered as well as informed by Dwayne's attentive service and attention to detail. I'm very grateful that I went to this particular dealership and I will be getting all my service needs met at this dealership due to this superb experience. More

by NIASIPP Verified Customer Verified Customer

Print

I really like jim alis. .close to my house. And service people are really nice and taking care very good. .close to my house. And service people are really nice and taking care very good. More

by ceubawi86 Verified Customer Verified Customer

Print

They got oil on the driver's floor mat and oil on the backseat upholstery where they had to move the seat to recharge the battery. It took me a lot of time and energy to try to clean it. Why aren't you u backseat upholstery where they had to move the seat to recharge the battery. It took me a lot of time and energy to try to clean it. Why aren't you using paper mats to protect the driver floor mat ? The back seat should have been re- installed by someone with clean hands. I was very disappointed! More

by asheffer Verified Customer Verified Customer

Print

Did a great job and kept me informed. Will use Jim Ellis again for any more major issues. Will use Jim Ellis again for any more major issues. More

by RRSTANCIL Verified Customer Verified Customer

Print

Dwayne is an outstanding service rep. He communicates thoroughly on every aspect of the service process. He gives updates timely and rarely is the work after his estimated completion ti He communicates thoroughly on every aspect of the service process. He gives updates timely and rarely is the work after his estimated completion time. Only service rep that I work with up there! More

by mh.mcintosh Verified Customer Verified Customer

Print

Paul was great and he had good customer service and Dewayne was great and very professional,great with communication,very knowledgeable when it came down to explaining my warranty to me. Also he helped Dewayne was great and very professional,great with communication,very knowledgeable when it came down to explaining my warranty to me. Also he helped my situation turn out to an easy process Dewayne is the BEST. More

by riccosanders78 Verified Customer Verified Customer

Print

Dwayne was very helpful. I needed a ride home and he ordered me a Lyft. I needed a ride home and he ordered me a Lyft. More

by WPM1770 Verified Customer Verified Customer

Print