Jim Coleman INFINITI

I love the car - Q50! Very friendly experience. Everyone made the experience very easy and efficient. Thanks! Very friendly experience. Everyone made the experience very easy and efficient. Thanks! More

I had an amazing experience with Jim Coleman Infiniti team. Stas and Terry did a great job explaining my options and went above and beyond to work with my busy schedule. I have purchased from them before team. Stas and Terry did a great job explaining my options and went above and beyond to work with my busy schedule. I have purchased from them before and will definitely be coming back. More

There has been so much negative attention recently relating to car shopping, and we were not sure what to expect when we began looking. What we found at Jim Coleman Infiniti was quite unexpected: it relating to car shopping, and we were not sure what to expect when we began looking. What we found at Jim Coleman Infiniti was quite unexpected: it was pleasant. I use that word based on both big things and little things that we experienced. Starting with the little things, the showroom was pristine and beautifully designed. The team there was very cordial, and maybe even more importantly, seemed genuinely motivated to provide top-notch service. These people clearly take pride in what they do. We had called to inquire about a specific car, and our salesperson Bernard had it waiting for us on arrival along with several other options. Since the car was pre-owned, he had also done some homework and was able to tell us about it. The car itself was immaculate down to every small detail. As for the big things, just this morning I saw a news piece focusing on dealerships that are inflating prices because of the supply issues. You could see our salesperson's pride in his company when he told us that their dealership made the decision not to do that. I was so impressed by that choice and hope that their commitment not to gouge customers pays back ten-fold when this time passes. I think it will. Finally, April, the manager we worked with, helped us finalize our decision. Her style was not high-pressure and was refreshing compared to some of our past experiences with car shopping. We wrapped things up feeling that she was both genuine and fair, both qualities that had us feeling good about the purchase and the entire experience. If you would like to work with a dealership that takes pride in what they do, treats you like a valued customer, and helps you find what you are looking for at a fair price, this is the place for you. More

Super easy end of lease purchase. After 9 years leasing three identical QX80s for my wife we decided to just buy this last one at lease end. I was expecting to expend a few hours based on experience with three identical QX80s for my wife we decided to just buy this last one at lease end. I was expecting to expend a few hours based on experience with another brand. I was shocked to be done in less than 30 minutes and that included the tech replacing the license plate with temp tag! More

GREAT SERVICE, DONE TIMELY AS PROMISED, FRIENDLY AND ACCOMMODATING FOLKS,. HAVE BEEN AT SATISFIED CUSTOMER FOR 9 YEARS. ACCOMMODATING FOLKS,. HAVE BEEN AT SATISFIED CUSTOMER FOR 9 YEARS. More

Outstanding customer service from when you call in to when you walk in. Sales associate are very knowledgeable about the product courteous send helpful. I have not serviced my infinity yet but I anticip when you walk in. Sales associate are very knowledgeable about the product courteous send helpful. I have not serviced my infinity yet but I anticipate my experience in-service will mirror the service I received when purchasing my infinitiQX50 More

No step in the multistep service process is anything less than the 5 Star criteria. than the 5 Star criteria. More

Excellent service representative Enrique, Service request handled completely in a timely fashion. Fantastic service and dealership. handled completely in a timely fashion. Fantastic service and dealership. More

A terrific place to do business. Our second new car within a year. Everyone is respectful, helpful, friendly and knowledgable. within a year. Everyone is respectful, helpful, friendly and knowledgable. More

Very easy to schedule service, vehicle service was explained in detail and costs transparent up front. Pleasant experience explained in detail and costs transparent up front. Pleasant experience More