Jim Coleman INFINITI

I just bought a Dodge Challenger yesterday and I must say Kirk and Danelle work there magic in getting me into that car it was a huge blessing to have them in my corner that day on a scale from 1 to 10 both Kirk and Danelle work there magic in getting me into that car it was a huge blessing to have them in my corner that day on a scale from 1 to 10 both get 20 you just can't deal with anyone better than those 2. More

The service was very good from the time I made the appointment right on through the day of the appointment. I was very happy with the overall experience. Enrique was very informative and explained i appointment right on through the day of the appointment. I was very happy with the overall experience. Enrique was very informative and explained in detail the service I received and any suggested repairs I should considered. More

Very Clean, very accommodating. Kirk is kind, helpful, patient and knowledgeable. He assisted us with every question we asked, he was understanding with our needs in what we were looking for. I love Jim patient and knowledgeable. He assisted us with every question we asked, he was understanding with our needs in what we were looking for. I love Jim coleman Infiniti staff. More

My Infiniti Q50S 400 was serviced for oil change, tire rotation and multipoint inspection. Rian kept me informed of the progress and along with Taylor service mngr. allowed this service for free due to ad rotation and multipoint inspection. Rian kept me informed of the progress and along with Taylor service mngr. allowed this service for free due to administrative confusion of what I was expecting. Was very pleased with their consideration and the work completed as described. More

I thoroughly enjoyed working with Danielle. She kept me informed of my wait time and upcoming repair needs. Thanks so much for your time and attention. me informed of my wait time and upcoming repair needs. Thanks so much for your time and attention. More

This dealership have the most amazing staff members. Today, my vehicle was towed in because my key control Unit got locked and gave a code for mobiliser. I walked in and this youngmam Ryan... omg! This Today, my vehicle was towed in because my key control Unit got locked and gave a code for mobiliser. I walked in and this youngmam Ryan... omg! This is the best service associate I have encountered in all the years I went for repairs as my vehicle is older. He went above and beyond to help with my service. I got introduced to the , Buddy Morris who showed more professionalism and empathy considering how the Covid have impacted auto owners with high repair bills. He was able to work with me so my vehicle can be taken care of. I also wish to thank Enrique for the initial part he played when my vehicle had not arrived in the morning over the phone today. This dealership is the dealership of 2021!! Leadership, professionalism, empathy , courtesy with customers. While my vehicle was in repairs, and will not be ready till next day, they gave me a shuttle ... Mo the driver was a great professional. Thank you so much to Jim Coleman Auto dealership in Bethesda, Maryland. I have sent emails to my friends and acquaintances to pay a visit and see what great “Customer Service” is all about at Jim Coleman in Bethesda, Maryland. My name is the lady with the green Infiniti.👏🏽👏🏽👏🏽✌️✌️✌️100% L More

I had THE best experience purchasing my latest vehicle from this dealer! The best. Mike (Manager) and Ed (Finance) were excellent to work with and helped me make the best deal I could have EVER asked for. from this dealer! The best. Mike (Manager) and Ed (Finance) were excellent to work with and helped me make the best deal I could have EVER asked for. They were friendly, engaging and listened while helping me to find what worked best for my specific situation. I definitely recommend them their team to anyone looking to purchase new or used. Tell them Cynthia sent you :) More

Had my car service and I tell you it was the best experience ever. Thank you so very much Danielle for all you help with getting my lights fix. Also for making sure I received loaner car. experience ever. Thank you so very much Danielle for all you help with getting my lights fix. Also for making sure I received loaner car. More

My experience with Jim Coleman Infiniti was one of kind. The General Sales Manager, Stephan and Sales Consultant, Kirk provided me with professional customer service and a great buying experience with my n The General Sales Manager, Stephan and Sales Consultant, Kirk provided me with professional customer service and a great buying experience with my new Q50 Infiniti. They worked with me to ensure that my deal was exactly what I was looking for and the extra perks were quintessential! If you are looking for professional, courteous and a great deal, I recommend you visit Jim Coleman. You will be more than SATISFIED!! More