Jim Coleman INFINITI

Expert workmanship timely efficient friendly and communicative all work comparable and higher than National standards customer service excellent. communicative all work comparable and higher than National standards customer service excellent. More

This is the best dealership I have ever been into. Mr. Enrique and Ms. Taylor did an excellent job! Very friendly and made everything easy and fun. I will definitely go back and ask these people to as Mr. Enrique and Ms. Taylor did an excellent job! Very friendly and made everything easy and fun. I will definitely go back and ask these people to assist me with everything. Outstanding Job! More

Thank you Oba James! !!! The best and I love my new car! I will be an INFINITI driver forever! !!! The best and I love my new car! I will be an INFINITI driver forever! More

Taylor in the service department was very friendly and helpful. I will continue to use them. helpful. I will continue to use them. More

Really great experience with this dealership. Will definitely he back as a lifelong customer. Can not say enough good things Will definitely he back as a lifelong customer. Can not say enough good things More

Easy to fine. Clean area and customer service is great. Service was completed less than an hour. Clean area and customer service is great. Service was completed less than an hour. More

My service team leader was very professional and very customer-oriented. He made sure that my service needs were met. customer-oriented. He made sure that my service needs were met. More

Very clean. Everyone super friendly and attentive. This was my second purchase and I will return. Everyone super friendly and attentive. This was my second purchase and I will return. More

DO NOT USE THEM IF YOU ARE NOT LOCAL! !!! I had the most horrific experience with them!!! I live in Charlotte, NC. I was looking at a car they had on line Sunday morning February 13th. !!! I had the most horrific experience with them!!! I live in Charlotte, NC. I was looking at a car they had on line Sunday morning February 13th. I did the email inquiry and much to my surprise, Kirk called me back before the dealership even opened. We agreed on a price, I left him my credit card for a deposit and then finance called and said I could only leave a $3K deposit, not the $7K I asked for. Car was $ 47K on in, I only had $40K cash or wire transfer, so he said he had to get it approved. I was called back Monday morning, all ok its approved and the car is your congratulations!!! Then Monday afternoon 5:47pm, I got a google text from a sales manager at Jim Coleman that they JUST sold my car. EXTREMLY POOR SERVICE. Now whoever bought the 2017 Infiniti QX80 in Blue, got a nice deal. It wasn't me!!!! More

I had an excellent sales experience. The negotiating experience was not prolonged, and the salesman worked me through the whole process. The deal was a little difficult because of neg The negotiating experience was not prolonged, and the salesman worked me through the whole process. The deal was a little difficult because of negative equity, but they got it done. Also, I had leased a car in 2016, and it was the same situation and they were able to lower the payment each time. Perfect negotiating experience at this dealership, and professional. More