Jim Coleman INFINITI

Great experience. I needed to negotiate the deal quickly and fairly, no games. Ryan understood completely. I needed a quick purchase process (<1 hour) so that I could pick up my daughter from daycare. Ryan and fairly, no games. Ryan understood completely. I needed a quick purchase process (<1 hour) so that I could pick up my daughter from daycare. Ryan and Arthur made it happen. When Ryan had an appointment come up, he left me a message and set me up with Arthur, who was waiting at the front door for me. They had the car I wanted (which wasn't easy to find), and were patient with the test drive. Arthur didn't waste my time with non-sense talk during the test drive... it was a relief not to have a commercial in my right ear the entire drive. The gentleman in finance was fast, courteous, not at all pushy or interested in up-selling me junk. The wife couldn't come to fill out paperwork... no problem, they set it up for me to take home and bring back tomorrow. Overall, great experience. Would recommend them highly. Just don't buy the malbec black with wheat interior. I kind of like being one of the few people without a silver or gray infiniti! More

One word: Awesome! This was absolutly the BEST car buying experience I have ever had! From the moment I walked in the door, I was treated like royalty. I have heard so many stories about buying a n buying experience I have ever had! From the moment I walked in the door, I was treated like royalty. I have heard so many stories about buying a new car, what to do, what not to do and I was nervous even though I had done my homework. But this combination was the perfect formula and a great team, I got what I wanted, an excellent deal, and no car buyers remorse. There is NOTHING about my new car that I don't like and if I had to do this all over again, I would!, without hesitation, with only one exception.....it would have to be this dealership, and after my experience, I am convinced that buying a new car can actually Be FUN! More

Jim Coleman Infiniti is a superior Dealership and these are my reasons why: Courtesy: I spent 4-months shopping for a specific used Toyota Highlander. In that time period, I visited 5 various Car De are my reasons why: Courtesy: I spent 4-months shopping for a specific used Toyota Highlander. In that time period, I visited 5 various Car Dealerships. None could match the genuine and gracious courtesy displayed by Mr. Leonard and Mr. Shrader. Vehicle: I bought a used 2002 Highlander with 25,500 miles. The vehicle exceeded in appearance and performance its advertised description. At my request, Mr. Urlic arranged for a Jim Coleman mechanic to raise the Highlander on a lift. The mechanic went over each maintenance area with me, step by step. All my maintenance questions were answered fully. Price Negotiation: I did not have to dance and I did not have to arm-wrestle. Mr. Leonard explained how his Dealership arrived at the Highlander's price. I explained, without interruption, what I though was a fair valuation. Mr. Leonard then presented a fair counter offer--and a deal was struck. Customer Service: Mr. Leonard, Mr. Urlic and Mr. Shrader understand and practice Customer Service. Customer Service to me, represents a certain personal integrity, that gives the Customer confidence in the quality of the vehicle that he intends to purchase. Based upon my experience, no matter what Vehicle Brand, new or used, I intend to buy in the future, I will deal with Jim Coleman Infiniti. More

My wife was interested in a new car and the G37x was on her short list. We weren't planning on making a purchase, we just wanted to see if she liked the car enough to consider the purchase. We arrived at her short list. We weren't planning on making a purchase, we just wanted to see if she liked the car enough to consider the purchase. We arrived at Coleman Infiniti and were greated by Vince Leonard who was very helpful and immediately introduced us to our salesman, Ahmad. Ahmad was great. He went through the inventory, discussed our options with us and took us on a test drive. We were extremely impressed with the car, but what really won us over was the service and attention to detail. Ahmad and Vince made the car buying experience a pleasure and was a joy to work with. They were thorough and accomodating, even offering to address issues before we even raised them. After we had signed the paperwork and driven away with the car, we realized that the garage opener code was programmed into our trade and consequently, we couldn't get into our house. We called Ahmad and he offered to allow us to come get our old car and take it home, just so we could open the garage. Again, a very pleasurable experience and we would definitely do business with them again. More

Ahmad and Ryan never gave up on me when everybody else did. These two guys will work with you and for you till the end and the end result was me getting into a new Qx56! Jim Coleman Infiniti team rocks! did. These two guys will work with you and for you till the end and the end result was me getting into a new Qx56! Jim Coleman Infiniti team rocks! More

I really enjoyed working with this duo. I originally wanted the FX 35 2011, but left with the G37x. They were upfront and honest, and most importantly listened to the needs I had. They did a fantastic j wanted the FX 35 2011, but left with the G37x. They were upfront and honest, and most importantly listened to the needs I had. They did a fantastic job at meeting my needs/expectations. In addition, they did a phenomenal job in pairing me with a car that fit me exceptionally well. More

Ahmad and his sales manager were easy to deal with! They were on the point and straight forward at the time of negotiation which I liked the most! All and all, a very pleasant experience! I'm glad I had the were on the point and straight forward at the time of negotiation which I liked the most! All and all, a very pleasant experience! I'm glad I had the opportunity to deal with Ahmad! More

They could not have done more! By far, the best experience I've ever had buying almost anything. The gentlemen of Coleman Infinity not only excelled at providing great customer service, they excel experience I've ever had buying almost anything. The gentlemen of Coleman Infinity not only excelled at providing great customer service, they excelled at what they didn't provide. Zero high pressure sales, at my request they did not bombard me with after sale add-ons like extended warranty items. Fred in the financing section was a true pro. I spent only about 10 minutes in his office and he managed to find what I consider to be the best financing package available. Vince Leonard went above and beyond all expectations to ensure I was satisfied. He was honest about his price and gave me a very fair deal. He even went as far as to help install a piece of equipment I needed to make the car perfect. A true pro and honest salesman. Jass was easy to work with and provided honest insight relating to the history of the car and how sales work. He came in on his day off and missed a soccer game to ensure that the deal went as promised. Overall I'd rate the experience as great and I'll actually buy my next car from this dealership. Dave Ratzel More

Having not purchased a car in quite some time I was pleasantly surprised with the great experience I had at Jim Coleman Infiniti due to the excellent efforts and customer service provided by Ahmad Hani pleasantly surprised with the great experience I had at Jim Coleman Infiniti due to the excellent efforts and customer service provided by Ahmad Hanif. My son-in-law made the initial contact with him prior to our ever entering the showroom and he was prepared for us when we arrived. He was knowledgeable about each of the cars of interest to me, professional, thorough, pleasant, courteous and very patient as he provided the information I needed to decide on which car I might want to buy. Ahmad described the pros of purchasing the cars seen but yet was not pushy. As we test drove several models he was quick to point out features of interest for each car. I finally was at the point of trying to make a decision between two and he was very able to articulate the differences between them and to answer all our questions. The entire process at Jim Coleman was seamless, the interface with all members of the Jim Coleman team friendly and professional. Ahmad continues to assist as I purchased a pre-certified car and the CD changer in the trunk was discovered not to be working. A new one has been ordered. I am impressed with how quickly everything is taken care of down to the very smallest detail and that the customer-friendly relationship did not end when I drove the car off the lot. There would be no hesitation on my part in recommending Jim Coleman Infiniti to my family and friends. Thanks Ahmad Hanif for making my first good impression a lasting one. More

First, Jim Coleman Infiniti has a broad selection, and has the colors and equipment my wife and I wanted (G37x for her and EX35 for me). The Jim Coleman Infiniti website provides the MSRP and the Internet has the colors and equipment my wife and I wanted (G37x for her and EX35 for me). The Jim Coleman Infiniti website provides the MSRP and the Internet prices, so we know upfront how much we will spend. The website also allows sorting by price, so we were able to make our selection BEFORE we showed up at the dealership. Our salesperson, Ahmad Hanif, is very knowlegeable, very professional, very courteous and very patient with our specific requirements. He also arranged for our trade-ins. Mr. Jim Coleman himself came and discussed with us and gave a fair price for each trade-in. The financial department (Joe) works with us to get us the deal we wanted. He has great humor, and he bears with us through our detailed checks and questions. We consider Jim Coleman Infiniti a stellar dealer. We recommended this dealer to our friends and relatives, who, I am sure, will have the same happy outcome. More