Jim Coleman INFINITI
Bethesda, MD
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332 Reviews of Jim Coleman INFINITI
Three words for Jim Coleman Infiniti, Ryan, Fredrick and Fred. WOW WOW WOW!!! After visiting two other dealerships in Virginia and corresponding with a handful of other dealerships this by far has been t Fred. WOW WOW WOW!!! After visiting two other dealerships in Virginia and corresponding with a handful of other dealerships this by far has been the best, easiest and most friendly dealership I've dealt with! After numerous email exchanges with Ryan with all my questions answered truthfully and honestly we decided to visit him. Upon arrival we were greeted promptly and offered refreshments. After discussing what we were truly looking for and driving the car with Fredrick, we decided to visit another brand to make sure we liked the Q50S AWD Hybrid. We returned later that afternoon and discussed numbers. Ryan gave us a no BS price which was thousands lower than the lowest price I got from a Virginia dealership. Needless to say we purchased the car! Painless and a great experience! This is how car shopping should be! From initial contact, visit, test drive, negotiations and finance, all A++! We have to drive past three other Infiniti dealerships to visit Jim Coleman and it was well worth it. Great car, beautiful styling, 0-60 in about 5 seconds and 31+ MPG AVG to boot! Thanks once again for all your help. More
I have to say this was the most amazing and easy car buying we have ever experienced. From the day me husband emailed to inquire about the infinity your dealership responded within the hour. Two weeks buying we have ever experienced. From the day me husband emailed to inquire about the infinity your dealership responded within the hour. Two weeks later you delivered all the way to PA and returned with my car trade in. Ahmad was awesome and very professional. He handled all the paperwork with ease and understanding. After leaving he had paperwork fed x overnight to expedite a few small changes. Infinity has turned out to be a quality car buying experience all around. I also had requested another key and Ahmad came through with sending another key. Thank you Jim Coleman Infinity for making our new car purchase a pleasant one. I know we will be buying from you in the future and highly recommend you. Thank you all very much. Love my car!!! More
The price was suppose to be $250 over invoice. They originally told me they did not have the car and they would have to trade for the car I wanted with a dealer in the Midwest. They lied. The car was i originally told me they did not have the car and they would have to trade for the car I wanted with a dealer in the Midwest. They lied. The car was in NJ. Then the price would be $900 over invoice. When my wife went to pick up the car (I could not be there for the closing of the sale) the price went up to about $1800 over invoice and we were forced into taking a loan so the dealer could get the $1000 incentive. I got the feeling that Cris and the final pricing were directed by Bob.. We had bought an Infiniti from Rosenthal in the past and it was a much better experience. More
I came by the dealership 3 times to test drive the Q50 and was given the run around twice about the nav system needing a software upgrade so they weren't letting people test drive the car. I was only int and was given the run around twice about the nav system needing a software upgrade so they weren't letting people test drive the car. I was only interested in the engine and its performance - not the electronics - so I didn't need to experience the entertainment system. Finally, on my last attempt to try and drive the car, I was approached by an extremely rude salesman who was so curt and dismissive I left the dealership a minute later. Infiniti has lost a customer and I hope others are warned about Jim Coleman's less-than-accommodating approach to new car buying. More
I had a great experience purchasing a car at Jim Coleman Infiniti. My experience (from testing driving to financing) was free of drama, head games, and stress. This was largely due to my sales person, Arth Infiniti. My experience (from testing driving to financing) was free of drama, head games, and stress. This was largely due to my sales person, Arthur Hall who was personable and straightforward, and worked with me to get an excellent deal. More
I work in sales and I have nothing but the utmost respect for how these guys do business. They were honest and transparent all throughout the process. No curve xxxxx whatsoever. I am a very savvy buyer a for how these guys do business. They were honest and transparent all throughout the process. No curve xxxxx whatsoever. I am a very savvy buyer and I spent weeks finding the best priced low mileage vehicles within a 250 mile radius that had the exact options that I wanted. I called several dealerships and negotiated them to their bottom lines. I then found the vehicle at Jim Coleman and called Ahmad and made him an offer. Within half an hour, he accepted it. The price that I was requesting was extremely competitive based on current market values. (It is one day later and a vehicle that has the exact same options, year, and mileage that I have on mine just popped up on cars.com. The list price at the other dealership is $40,900. I paid $33,500 for mine.) Not only did I save a tremendous amount of money but they also handled everything for me. 90% of the transaction took place over a few emails over a couple days. I even bought the vehicle sight unseen and had them deliver it 200 miles away to my office. The car was immaculate like they had described, freshly cleaned and in impeccable condition. I will definitely be using them again the next time I am in the market. More
Easiest car buying experience I've had. Ivan Johnson went out of his way to ensure I was a satisfied customer. Everyone I worked with at the dealership have been friendly and professional. After bad experien out of his way to ensure I was a satisfied customer. Everyone I worked with at the dealership have been friendly and professional. After bad experiences with other dealerships this was a welcomed change. I will buy from Jim Coleman dealerships again. More
As a retired member of the military, I use my USAA membership to buy all of my vehicles because they only recommend reputable dealers and can usually work out a great deal with the dealerships. Jim C membership to buy all of my vehicles because they only recommend reputable dealers and can usually work out a great deal with the dealerships. Jim Coleman Infiniti in Bethesda, MD, was one of three dealers they recommended. The salesman I dealt with at Jim Coleman Infiniti was Ahmad Hanif and the Internet Sales Manager was Ryan Latham. My experience dealing with both of these gentlemen and their finance manager, Fred Pezeskhpour, was extremely positive. They were professional and respectful, and went out of their way to get the 2013 G37X Coupe in the color my wife and I really wanted. I felt they gave me a fair deal on my trade in, and after only a little of negotiation, beat the price USAA said I could purchase it from any of the dealerships they recommended. So far, my experience after the purchase has also been positive. I have ordered some accessories and scheduled an appointment to have them installed and their Service Manager, Oscar Naranjo, and Parts Manager, Steven Balourdos, have been extremely helpful and professional during my conversations with them. I would definitely recommend this dealership to all my friends. More
I found the car I was looking for and it had everything I wanted; including the price. Ahmad provided great customer service and was professional. wanted; including the price. Ahmad provided great customer service and was professional. More
My experience at Jim Coleman Infiniti was awesome. When I cam in to view the used car the staff was very friendly. Both Vince and Arthur were great at showing me the car and answering my questions. Arthu I cam in to view the used car the staff was very friendly. Both Vince and Arthur were great at showing me the car and answering my questions. Arthur was especially helpful and a pleasure to work with. He made me feel comfortable with my purchase and the process was very smooth. I would recommend this dealer to anyone and of you have an opportunity ask for Arthur. He has a great sense of humor and is very knowledgable and responsive!!! More