Jim Coleman INFINITI

Car service made easy. I experienced the same friendly, competent, efficient service I have come to expect from Devin Walker. He makes servicing my car as smooth and effortl I experienced the same friendly, competent, efficient service I have come to expect from Devin Walker. He makes servicing my car as smooth and effortless as possible, which is appreciated, and always gives a thorough report. More

Great Customer Service Although the Infiniti Q50 is an expensive car to maintain, the customer service from the service technicians is amazing. I really appreciate all the Although the Infiniti Q50 is an expensive car to maintain, the customer service from the service technicians is amazing. I really appreciate all the people I have worked with especially Devin who goes above and beyond. More

Go Red Team As Jim Coleman is busy creating a new building for their Infiniti Dealership, The Infiniti reps have to share a tight space with their Toyota branch. As Jim Coleman is busy creating a new building for their Infiniti Dealership, The Infiniti reps have to share a tight space with their Toyota branch. Devin Walker, my service rep, was extremely nice and professional in taking care of my service, even though he sat in a tight non air conditioned space. It was overall a fine experience considering that they won't be back to normal until their new space opens sometime next month. Thanks Devon. More

Purchased a Certified Pre-owned Infiniti I was in the market for a q50 and ended up stopping by Jim Cole Infiniti. Kirk and Ryan provided me with excellent customer service and were very know I was in the market for a q50 and ended up stopping by Jim Cole Infiniti. Kirk and Ryan provided me with excellent customer service and were very knowledgeable of the car and it's history. There was never a moment where I felt pressured into purchasing the car like the other dealerships I've visited. The prices at Jim Cole Infiniti are the best ones that you will find around the area. They are also willing to work with your budget requirements. I would highly recommend Jim Cole Infiniti. More

100% professional and customer-focused from start to finish Great experience all round. No hard sell. Answered all questions. Transparent and fair. Felt like a real partnership that was focused on getting me in Great experience all round. No hard sell. Answered all questions. Transparent and fair. Felt like a real partnership that was focused on getting me into the right car at the right price. More

Always fast, easy, and reliable I’ve been a customer for 24 years and always have received top notch service and attention. They always take time to explain everything being done. I’ve been a customer for 24 years and always have received top notch service and attention. They always take time to explain everything being done. More

Great experience Devin went above and beyond in greeting me and welcoming me to the first service of my vehicle since purchasing it from Jim Colemen Infiniti. By name Devin went above and beyond in greeting me and welcoming me to the first service of my vehicle since purchasing it from Jim Colemen Infiniti. By name he greeted me upon arrival which presented a great arrival experience. He offered the shuttle to take me to the mall while my car was being serviced which I did. When I returned to the dealership my car wasn't quite ready however he offered bottle water and said they would be washing/vacuuming the car before returning it. About 10mins later my car was brought around and looking clean! Before departing I asked Devin if he could provide me insight on how to use some of the technology features my 2019 QX50 has. He instantly said yes and jumped into the passenger seat to teach me. Before I could get home he also emailed me the owner's manual and directed me to specific sections for further information. I work in the hospitality industry and Devin Walker provided great customer service! More

Car purchase Great dealership with excellent staff and professionalism. Very friendly and courteous. We only stopped by to test drive an Infiniti, and ended up wal Great dealership with excellent staff and professionalism. Very friendly and courteous. We only stopped by to test drive an Infiniti, and ended up walking (happily) away with a car. More

Purchase of a new Infinity I have much to learn about all the features on the car and I think I am a slow learner. I stopped by the dealership on Friday and had help entering a I have much to learn about all the features on the car and I think I am a slow learner. I stopped by the dealership on Friday and had help entering a destination in the navigation system. I know I will be back for more help and I am grateful for the friendly service at Coleman. More

Excellent Service Visit Devin did an excellent job with all stages of the visit -- quick intake, painless loaner car, timely call with an update on progress, and final paperw Devin did an excellent job with all stages of the visit -- quick intake, painless loaner car, timely call with an update on progress, and final paperwork. He was friendly and very helpful. I keep coming back to the dealership even past the warranty expiration because of the quality of the service and the knowledge of the advisers, particularly Devin. Jason Levine More