Jim Coleman INFINITI
Bethesda, MD
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333 Reviews of Jim Coleman INFINITI
Amazing customer service No matter when I come in Devin is always smiling and ready to help!! The service Dept is top notch. I wouldn’t take my car anywhere else No matter when I come in Devin is always smiling and ready to help!! The service Dept is top notch. I wouldn’t take my car anywhere else More
Great Service I brought my car in without an appointment due to an unexpected significant mechanical issue. Devin took very good care of me and made sure that my r I brought my car in without an appointment due to an unexpected significant mechanical issue. Devin took very good care of me and made sure that my repair was completed the next day. I have had nothing but great experiences with Coleman Infiniti and plan to buy my next car there as well. More
Kirk was excellent Sales Rep Kirk was a great rep. Sold as a professional not as a typical car sales guy. Took the time to educate after the sale and was patient to ex Sales Rep Kirk was a great rep. Sold as a professional not as a typical car sales guy. Took the time to educate after the sale and was patient to explain details. As well Jass in finance also was professional not the typical “ finance guy” who seems more interested in selling undercoating than executing the loan. In general buying cars seriously sucks as most dealers are still stuck in the 1980’s ,these 2 guys made it more decent than I’ve ever experienced. More
Great Customer Experience on Purchasing a Certified Infiniti Ahmad, Michael and the entire team at Jim Coleman Infiniti are true professionals. They make the car buying experience very pleasurable. From the fi Ahmad, Michael and the entire team at Jim Coleman Infiniti are true professionals. They make the car buying experience very pleasurable. From the first phone call to the delivery of my vehicle, I can’t say enough good things about them. I drove from out of state to pick up my vehicle. Thank you for the excellent customer experience that you provided to me. If you are in the market for a used, certified or new Infiniti, I would highly recommend you call Jim Coleman Infiniti. More
Devin is awesome! Devin is truly superb at customer service -- polite, effective, true to his word. You should clone that guy! I've probably brought my car in to him 7 Devin is truly superb at customer service -- polite, effective, true to his word. You should clone that guy! I've probably brought my car in to him 7 or 8 times and he is always consistently in great form and a pleasure to work with! More
5000 miles service Even I didn’t go with an appointment they welcomed me and completed all process in an hour. They were kind & helpful . They also shared the recommende Even I didn’t go with an appointment they welcomed me and completed all process in an hour. They were kind & helpful . They also shared the recommended changes for next service and rough price .. that was important!! Thanks again More
Maintenance As always the service manager was great to deal with. He always looks for ways to save me money as a long time Infinity owner. Thank you As always the service manager was great to deal with. He always looks for ways to save me money as a long time Infinity owner. Thank you More
Efficient and informative Choon Lee provided excellent service. Was great at explaining findings. Service was provided in the time specified. I would definitely return for fut Choon Lee provided excellent service. Was great at explaining findings. Service was provided in the time specified. I would definitely return for future service on my car. More
Great Place Best service department and hours. Makes life very easy. They go out of their way to make sure everything is done correctly the first time. Best service department and hours. Makes life very easy. They go out of their way to make sure everything is done correctly the first time. More
Customer Service The team provided outstanding customer service from the initial phone call to the final purchase. Ahmad, Floyd and Ben Rocks! I Would recommend this d The team provided outstanding customer service from the initial phone call to the final purchase. Ahmad, Floyd and Ben Rocks! I Would recommend this dealership again! More