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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,013 Reviews

4,013 Reviews of Jim Butler Chevrolet - Service Center

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May 04, 2023

My experience with Brian Ries was excellent. He explained everything perfectly. This was the salesman that sold me my 2013 Impala and I was lucky enough to get him again to sale me my 2023 Malib More

by pburgess595
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

May 03, 2023

Jim Butler Chevrolet is the most honest car dealership I’ve ever dealt with. Not only in sales but most definitely in service as well. My service advisor is Kayla, she is on top of her game. Kayla keeps m More

by CookieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
May 05, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

May 03, 2023

The service department completed oil change and demo good fast service would recommend service seriously More

by LA83MEKA
Recommend Dealer
Yes
Employees Worked With
Gene Wondell
May 08, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 02, 2023

I have been coming to Jim Butler for years, so I know what to expect and I am always pleased by the service. The staff are always friendly and they take good care of my vehicle. More

by cheri8708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 02, 2023

We had not had the car for 30 days and the starter went out. I had to have it towed in. After some complaining they repaired it,cost me 100 bucks though but better than what it would've been. More

by tmbryant84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilcox- salesman. , Gene Wondell
May 05, 2023 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2023

Outstanding service overall. This is my 2nd time purchasing a vehicle through Jim Butler and Brian Ries took great care of me both times. Overall great experience. More

by blakejb1970
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 30, 2023

Everything went as I expected. Drop off was handled with great personal attention; pickup was smooth and easy. More

by m_hofman
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
May 03, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 29, 2023

Excellent service! Service Technician was very knowledgeable and helpful. I will be using these guys in the future. More

by rlane4615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician was very knowledgable and helpful in servicing my vintage C5 Corvette.
May 03, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

April 29, 2023

Great people to work with . Kim H makes things flow nicely. everyone is real friendly !! More

by MRROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

April 28, 2023

I had a appointment @ 1pm for oil change but had to wait 3 hours due to them not having a filter for my car. I was told to remind them to get filter before coming. Which I think I shouldn’t have to do you a More

by morrowtoi2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris B
May 03, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. We are taking the proper steps to change our process to ensure that we are prepared to service vehicle. We truly hope that our efforts are evident in future visits. If you wish to further discuss your concerns, please reach out to me directly at toden@jimbutlerchevrolet.com.

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