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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,013 Reviews

4,013 Reviews of Jim Butler Chevrolet - Service Center

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June 25, 2023

Waiting to see if recall work was completed at shop and transferred to car fax. More

by lawrencegjamboretz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Jim Butler Chevrolet responded

Hi, thanks for taking the time to leave a review.

June 25, 2023

Humm I'm not exactly sure I can come up with 15 words. .. Great service! More

by tom39303
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Jun 28, 2023 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

June 23, 2023

Delays, shoddy work, misplaced paper work. Intend to return van for fixes supposedly performed and charged for. More

by tgrunz
Workmanship
Recommend Dealer
No
Employees Worked With
Wyatt
Jun 26, 2023 -

Jim Butler Chevrolet responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. If you wish to further discuss your experience, please reach out to our service manager at 636-717-3030.

June 23, 2023

Jim butler has Excellent prices and customer service. Very knowledgeable staff will help you find the right vehicle for you. More

by JPS_SMITTY
Recommend Dealer
Yes
Employees Worked With
Bryan lagunas in sales and Joe Julian in finance were helpful and professional during every step of the car buying process
Jun 28, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 22, 2023

I dropped my truck off in the morning before work. I didn’t hear back from anyone before I finished work so I went to the dealer and tried to talk to my advisor. Another individual informed him that I More

by LEIFC
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I believe the advisor’s name was Dallas.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3030.

Jun 26, 2023 -

LEIFC responded

I tried to call the number that was listed in this email and the recording said that the number was not in service.

Jun 27, 2023 -

Jim Butler Chevrolet responded

We apologize that this happened. The prior service manager was terminated. You can reach our new service manager at 636-717-3001.

June 22, 2023

Always get fast and efficient service when I come in for maintenance or repairs. all employees are friendly and courteous. Never try to sell me something I don't need. More

by doodiers
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Weltig
Jun 26, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

June 22, 2023

Very nice dealership everyone is so friendly and helpful and they greet you at the door More

by mikeandpat72
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Purchasing experience as anticipated. Fourth purchase from Jim Butler Chevrolet. Would recommend if you’re in the market. More

by tlakin72
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 21, 2023

We found exactly what we were looking for at this dealership. The staff were very friendly and helpful. We fully recommend Matt as your next salesman. The only draw back we have encountered is wait t More

by keyanrews
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 21, 2023

Kim Hausman in the service dept always takes very good care of us. We ae so happy we bought our car there since she is there to help us with whatever our car needs. More

by statlers3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

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