Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
4,305 Reviews of Jim Butler Chevrolet - Service Center
Sort by
October 05, 2018
Service dept Kim and Mike where very helpful writing the service order they kept me informed of the progress of the work and when it would be complete Kim and Mike where very helpful writing the service order they kept me informed of the progress of the work and when it would be complete More
by rlc1162
Verified Customer
October 05, 2018
Bill was nice to work with we are just frustrated Don’t understand why I had to bring the rental back 1/2 tank full when you drove my car also for a week and didn’t replace the gas Don’t understand why I had to bring the rental back 1/2 tank full when you drove my car also for a week and didn’t replace the gas More
by banana062505
Employees Worked With
Bill Timmons
October 05, 2018
In and out oil change Dealership is awesome to do business with. DOUG was excellent as usual. I ask questions about how long it will take and get straight answers not str Dealership is awesome to do business with. DOUG was excellent as usual. I ask questions about how long it will take and get straight answers not strung along. Thanks. I’ll be back More
by cedarburg123
Employees Worked With
DOUG K
October 05, 2018
Present experience. Check in was very efficient. Very polite and friendly staff. The wait for the service work was not long at all. Over all it was a great experience wi Check in was very efficient. Very polite and friendly staff. The wait for the service work was not long at all. Over all it was a great experience with a two thumbs up. More
by jamesfish67
October 05, 2018
Very nice and easy! I liked that I could get in the next day! Everyone was very friendly. I got called in a hour and it was ready!.. I liked how they backed y car in si I liked that I could get in the next day! Everyone was very friendly. I got called in a hour and it was ready!.. I liked how they backed y car in since the parking can get crazy! You guys are great! More
by jeckster1231
Employees Worked With
Dalton Kiley
October 05, 2018
Work was completed and on time All work was done to my satisfaction. Everyone was friendly and helpful. This was my one year service on my Tahoe so there was no cost to me. All work was done to my satisfaction. Everyone was friendly and helpful. This was my one year service on my Tahoe so there was no cost to me. More
by joe.springer1947
October 05, 2018
Love them They are always so nice there. Never takes as long as they say it will. Such a friendly staff. So courteous. Always take great car of my car. They are always so nice there. Never takes as long as they say it will. Such a friendly staff. So courteous. Always take great car of my car. More
by samanthamckeever1
Employees Worked With
Dalton Kiley
October 04, 2018
Service Normal scheduled service oil, tire rotation, recall notice program the computer. Drive in the service bay take my name pull the paper work, talk too t Normal scheduled service oil, tire rotation, recall notice program the computer. Drive in the service bay take my name pull the paper work, talk too the service advisor. Offered me a rental car too use will they did the work on mine. Friendly people too deal with. More
by ddddoh54
Employees Worked With
Mallory, John Zensen, Melissa Perez, Mike Johnson
October 04, 2018
Quick! I was able to stop in during lunch - the staff was super helpful and had me in and in NO time! Definitively will be going back. I was able to stop in during lunch - the staff was super helpful and had me in and in NO time! Definitively will be going back. More
by jessimarie618
October 04, 2018
Poor customer service I had the worst experience at this dealership. Sold me a bad car and no one will help. Managers don’t respond as well. Service department is useless. I had the worst experience at this dealership. Sold me a bad car and no one will help. Managers don’t respond as well. Service department is useless. Would give zero stars if I could. More
by keldavis0519
