4,244 Reviews of Jim Butler Chevrolet - Service Center
Return after warranty transmission repair A transmission fluid leak was discovered after fixing the transmission vibration. Evidently a faulty seal of a pan was discovered. The dealer was ve A transmission fluid leak was discovered after fixing the transmission vibration. Evidently a faulty seal of a pan was discovered. The dealer was very accommodative in getting me in a loaner and fixing the issue in one day. More
sales nice folks and prompt sales experience was good. first service experience was excellent I was over the top excited by the experience. One of the nice folks and prompt sales experience was good. first service experience was excellent I was over the top excited by the experience. One of the best of my 68 years of life. More
Amazing experience Very professional and a great group of people. I was in and out in a timely manner. They didn’t waste time assisting me and greeted me with a smile Very professional and a great group of people. I was in and out in a timely manner. They didn’t waste time assisting me and greeted me with a smile and open arms. More
They are always friendly Everyone does an excellent job and are very friendly and helpful. They got me in for my oil change and tire rotation and was given 90 minutes to wait Everyone does an excellent job and are very friendly and helpful. They got me in for my oil change and tire rotation and was given 90 minutes to wait and I believe is was 30 to 45 minutes. Keep up the excellent service. More
Great Service Service always great. You started new service program since I was there last time for service. e-mail suggested service needs while customer waits. Ad Service always great. You started new service program since I was there last time for service. e-mail suggested service needs while customer waits. Advisor needs tell customer of this program. I was asked if I wanted my e-mail listed. Told the advisor I get many e-mails from Jim Butler they should have it. Said GM has that sometimes not dealership. I gave it to her. Was not advised I could get service message. I saw them after I got home. Knowing it now I’ll watch for it. Could possibly address while I’m there. More
My car went in to get the paint fixed There was some spots on the car that had the paint messed up. It was from the factory so they fixed it for us. We were very pleased with it when we go There was some spots on the car that had the paint messed up. It was from the factory so they fixed it for us. We were very pleased with it when we got it back. More
Very good! I had good experience at this service center. Was very please with the work.And everyone I had contact with was very pleasant and friendly. I had good experience at this service center. Was very please with the work.And everyone I had contact with was very pleasant and friendly. More
Warranty Rep[air My new Malibu just stopped working one day. I had driven it earlier in the day, but when I tried to start it, the engine would not even turn over and My new Malibu just stopped working one day. I had driven it earlier in the day, but when I tried to start it, the engine would not even turn over and gave a message engine power reduced. This was bad because I use the car in my job. When I called Jim Butler Chevy, they said to have it towed in. When we got there, they didn't have a rental available. They helped me out by loaning me a car until a rental became available, so I didn't have to miss any work at all because i ddin't have a car. They got the car repaired in a couple of days and it's working fine now. More
Awesome The employees go above and beyond to help their customers when they really dont have too. They treat you like family rather than just a customer or The employees go above and beyond to help their customers when they really dont have too. They treat you like family rather than just a customer or a quota. More
Outstanding! Mike was amazing! He made sure the work got done on time and informed me every step of the way. I will be requesting him everytime! Mike was amazing! He made sure the work got done on time and informed me every step of the way. I will be requesting him everytime! More