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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,244 Reviews

4,244 Reviews of Jim Butler Chevrolet - Service Center

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September 14, 2018

Return after warranty transmission repair A transmission fluid leak was discovered after fixing the transmission vibration. Evidently a faulty seal of a pan was discovered. The dealer was ve More

by coachbill11951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug-service writer
Sep 14, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're glad to hear that we made sure to take care of your vehicle and made sure you had alternate transportation while we were working! We hope to see you again next time you need service for you vehicle, Safe Travels!

September 14, 2018

sales nice folks and prompt sales experience was good. first service experience was excellent I was over the top excited by the experience. One of the More

by charlesnevois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen
Sep 14, 2018 -

Jim Butler Chevrolet responded

WOW! That's a fantastic review! We're so glad we were able to provide such a top-notch sales experience! We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

September 14, 2018

Amazing experience Very professional and a great group of people. I was in and out in a timely manner. They didn’t waste time assisting me and greeted me with a smile More

by manningjr.kenneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Albertsmeier, Mike Gray, Joe Anatra, Mike Marshall, Chris Brinley, Robert Mason, Michael Harmon, Nick Mullen
Sep 14, 2018 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

September 14, 2018

They are always friendly Everyone does an excellent job and are very friendly and helpful. They got me in for my oil change and tire rotation and was given 90 minutes to wait More

by lwiteka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, but I dont remember their names
Sep 14, 2018 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to exceed expectations, and we’re happy to hear we hit the mark for you. We look forward to seeing you again next time!

September 14, 2018

Great Service Service always great. You started new service program since I was there last time for service. e-mail suggested service needs while customer waits. Ad More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t recall all I’ve been in contact with
Sep 14, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Herb! We'll make sure to chat with our service advisors to update our customers about the summary so it isn't a surprise. We're so glad that everything went great for your visit, though! See you next time!

September 13, 2018

My car went in to get the paint fixed There was some spots on the car that had the paint messed up. It was from the factory so they fixed it for us. We were very pleased with it when we go More

by kymstranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Foster, Brett Estes, Patrick Piper, Mike Johnson
Sep 13, 2018 -

Jim Butler Chevrolet responded

That is great to hear, Kim! We're glad to hear that you had a smooth and easy experience! Thank you for your feedback and your business!

September 13, 2018

Very good! I had good experience at this service center. Was very please with the work.And everyone I had contact with was very pleasant and friendly. More

by JMSDONSTARLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Sep 13, 2018 -

Jim Butler Chevrolet responded

Thank you for your great review! We’re so happy you loved our team at Jim Butler Chevrolet and we can’t wait to have you back at the dealership.

September 13, 2018

Warranty Rep[air My new Malibu just stopped working one day. I had driven it earlier in the day, but when I tried to start it, the engine would not even turn over and More

by bryan36
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that we were able to take care of you and your Malibu, while making sure that we got you a vehicle to get to work. We hope to work with you again in the future!

September 12, 2018

Awesome The employees go above and beyond to help their customers when they really dont have too. They treat you like family rather than just a customer or More

by kasgranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes, Alex Cox, Mike Gray
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words! We truly do care about our customers and we're so glad it shows! We're always here to help. Thanks for being a part of the Jim Butler family!

September 12, 2018

Outstanding! Mike was amazing! He made sure the work got done on time and informed me every step of the way. I will be requesting him everytime! More

by K lackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Sep 12, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We'll make sure to let Mike know that he was recognized for a job well done! We look forward to seeing you next time!

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