Jim Butler Chevrolet - Service Center

Poor communication. Lacks even faking gratitude for your business. Never heard a please or thank you. When I added transmission flush I was not warned it could take over Lacks even faking gratitude for your business. Never heard a please or thank you. When I added transmission flush I was not warned it could take over 3 hours while I was waiting. Amazing that when I finally inquired about how much longer my car was magically ready. Made it feel like my paperwork was buried or they skipped doing the full job since I was getting tired of waiting. All I can do is cautiously trust my complete service was finished. $600.00 plus is no small amount for me to gamble. More

Service representatives need to listen to customers input on issues with their vehicles. I don't need to be lectured on what's the problem with my vehicle, I drive it every day and know when something is wro on issues with their vehicles. I don't need to be lectured on what's the problem with my vehicle, I drive it every day and know when something is wrong and usually know why. More

The service department is awful! ! The worst communication and costumer service I’ve ever experienced. I’ve been her twice and both times were terrible! ! The worst communication and costumer service I’ve ever experienced. I’ve been her twice and both times were terrible! More

Great service. Repair was completed as promised. Service advisor was very friendly and knowledgeable. The cashier was friendly and waited on me promptly. Repair was completed as promised. Service advisor was very friendly and knowledgeable. The cashier was friendly and waited on me promptly. More

Took over 2. 5 hours to get a tire rotation and oil change. Asked to have the breaks looked at as well but no one was available. Would have been nice to know up fr 5 hours to get a tire rotation and oil change. Asked to have the breaks looked at as well but no one was available. Would have been nice to know up front they were extremely backed up and couldn't perform all services beforehand. More

I dropped my car off on Tuesday the 26th. I was notified a technician was assigned to look at the car. They did not look at until Friday the 29th. They had to order parts that would not be av I was notified a technician was assigned to look at the car. They did not look at until Friday the 29th. They had to order parts that would not be available until the 26th or 27th. I tried calling and texting on January 3rd for an update. My service advisor was off Wednesday. She called Thursday to say the car should be done by the end of the day. She then texted saying It would be Friday morning. I only came to Jim Butler because I could not get into Weber Chevrolet. We will not be coming back here. More

I enjoy doing business with this dealership. The are always friend, professional and efficient. Look forward to doing business with them again The are always friend, professional and efficient. Look forward to doing business with them again More

Glad I went to my 1st car check up at Jim Butler Chevrolet. I went above and beyond my expectations! Chevrolet. I went above and beyond my expectations! More

Had a nice selection, the sales team was very knowledgeable and helpful. The finance person was helpful and broke things down to easily understand. The service department was clean and orderly. knowledgeable and helpful. The finance person was helpful and broke things down to easily understand. The service department was clean and orderly. They are very efficient as well. More

Great service! ! Nice and courteous. Very Knowledgeable. Friendly and everything was explained in detail thanks ! Nice and courteous. Very Knowledgeable. Friendly and everything was explained in detail thanks More