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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,116 Reviews

4,116 Reviews of Jim Butler Chevrolet - Service Center

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September 10, 2018

Prompt and competent. Very pleased with the service and updates on my warranty repair. This particular transmission vibration problem is common with 2018 Colorados and sho More

by coachbill11951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug-service writer
Sep 10, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're very glad that we were able to fix the transmission problem that you experienced and that our service department took great care of you! We will pass up your suggestion regarding possibly affected 2018 Colorado owners.

September 10, 2018

Oil change tire rotation As far as I know service was fine although I told heather I did not want a tire rotation over phone I forgot to remind Dalton. More

by rbrooks1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Sep 10, 2018 -

Jim Butler Chevrolet responded

Thank you for your business and your feedback! We're glad everything went well for your visit with us!

September 10, 2018

GREAT EVERYONE IS VERY PROFESSIONAL ,SERVICE DEPT. IS SPOT ON , ALL THE SERVICE WRITER'S AND GREETERS ARE FRENDLY, AWAYS IMPRESSIVE SALES DEPT. I HAVE 2 T More

by kurt_e_bentrup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Sep 10, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your repeat business and your kind feedback, Kurt! We sincerely appreciate it and look forward to seeing you next time.

September 10, 2018

Dalton was great service person! Dalton was on my vehicle and communicating with me almost daily even though the dodge dealer was dragging their feet with my van. I would recommend d More

by dawn-duff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Sep 10, 2018 -

Jim Butler Chevrolet responded

That is so great to hear! We work very hard on having great communication with our customers and we're glad that it shows! Thank you for your business and your feedback, Dawn!

September 08, 2018

Take a Ford to a Ford dealer I dropped off a 2014 Taurus w/parasitic drain on battery which I purchased from JB back in May . Service dept tried to figure the problem out but not More

by BIGSTEVE4558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Sep 10, 2018 -

Jim Butler Chevrolet responded

Thank you for your honest feedback. We do understand your frustration that we were not able to complete the work on your Taurus at our shop. It is true that we do have some equipment that is more GM specific, but we are able to assist with general repairs of other brands/makes. That being said, we are very glad that Kayla took great care of you during your visit with us and we do sincerely appreciate your recommendation! Safe travels.

September 07, 2018

Annual truck service Was able to review the service & road history of the vehicle with the Kim, the Service Advisor. Very thorough. Up-to-date. Received the "special" A More

by pfontane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Jim Butler Chevrolet responded

We're very glad to hear that Kim took great care of you while you were at the dealership for service! We are always happy to help if you have any questions about prior, current or future services your vehicle may need. See you next time & safe travels!

September 06, 2018

Great service every time Service is always great, people are extremely nice and helpful. I have been coming to Jim Butler for a few years now and I have never had a problem th More

by reekie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gray, Dave Watkins, Mike Johnson
Sep 06, 2018 -

Jim Butler Chevrolet responded

That's fantastic to hear! Thank you so much for your repeat business and your kind words! We can assure you that we plan on continuing to have great deals, great cars, and great staff to make sure we keep earning your business! See you next time!

September 06, 2018

New window Helpful service agents made the experience better. Came in for a warranty repair and was completed within a day. Very happy with the quality results! More

by iwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We sincerely appreciate you coming to see us for your warranty repair and we're so glad that everything went great! See you next time & safe travels!

September 06, 2018

Awesome Everyone was so nice and friendly! I highly recommend this place to anyone looking to buy a new car! Everyone I worked with was fantastic More

by abbyaustin101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piper, Robert Mason
Sep 06, 2018 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

September 06, 2018

Wonder experience once again! We’ve bought several vehicles from Jim Butler and once again we are highly satisfied. Brian R. worked relentlessly to ensure we were well taken of. Th More

by staci.baugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Jim Butler Chevrolet responded

That is so great to hear, Staci! We're very glad that Brian took great care of you and that we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

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