4,116 Reviews of Jim Butler Chevrolet - Service Center
Prompt and competent. Very pleased with the service and updates on my warranty repair. This particular transmission vibration problem is common with 2018 Colorados and sho Very pleased with the service and updates on my warranty repair. This particular transmission vibration problem is common with 2018 Colorados and should be address to all truck owners. More
Oil change tire rotation As far as I know service was fine although I told heather I did not want a tire rotation over phone I forgot to remind Dalton. As far as I know service was fine although I told heather I did not want a tire rotation over phone I forgot to remind Dalton. More
GREAT EVERYONE IS VERY PROFESSIONAL ,SERVICE DEPT. IS SPOT ON , ALL THE SERVICE WRITER'S AND GREETERS ARE FRENDLY, AWAYS IMPRESSIVE SALES DEPT. I HAVE 2 T EVERYONE IS VERY PROFESSIONAL ,SERVICE DEPT. IS SPOT ON , ALL THE SERVICE WRITER'S AND GREETERS ARE FRENDLY, AWAYS IMPRESSIVE SALES DEPT. I HAVE 2 TRUCKS AND 1 CAR FROM JIM BUTLER ,AND WILL BUY ANOTHER. More
Dalton was great service person! Dalton was on my vehicle and communicating with me almost daily even though the dodge dealer was dragging their feet with my van. I would recommend d Dalton was on my vehicle and communicating with me almost daily even though the dodge dealer was dragging their feet with my van. I would recommend dalton for service again! More
Take a Ford to a Ford dealer I dropped off a 2014 Taurus w/parasitic drain on battery which I purchased from JB back in May . Service dept tried to figure the problem out but not I dropped off a 2014 Taurus w/parasitic drain on battery which I purchased from JB back in May . Service dept tried to figure the problem out but not having Ford diagnostic equipment they took it to Ford dealer after a week, who did find BCM internal fault that was replaced and reprogrammed. In hind site I should have taken it to Ford in first place ,lesson learned. Kayla Merrick the service adviser at JB did her best to keep me informed daily and make sure I had means of transportation while they had my car.I would definitely recommend JB for service on your GM products but not so much on other manufacturers because of diagnostic equip needed for repairs. More
Annual truck service Was able to review the service & road history of the vehicle with the Kim, the Service Advisor. Very thorough. Up-to-date. Received the "special" A Was able to review the service & road history of the vehicle with the Kim, the Service Advisor. Very thorough. Up-to-date. Received the "special" AC service. It is "worth it." More
Great service every time Service is always great, people are extremely nice and helpful. I have been coming to Jim Butler for a few years now and I have never had a problem th Service is always great, people are extremely nice and helpful. I have been coming to Jim Butler for a few years now and I have never had a problem that wasnt taken care of. Hope this dealership keeps making new and affordable cars so I can keep buying from this dealership. More
New window Helpful service agents made the experience better. Came in for a warranty repair and was completed within a day. Very happy with the quality results! Helpful service agents made the experience better. Came in for a warranty repair and was completed within a day. Very happy with the quality results! More
Awesome Everyone was so nice and friendly! I highly recommend this place to anyone looking to buy a new car! Everyone I worked with was fantastic Everyone was so nice and friendly! I highly recommend this place to anyone looking to buy a new car! Everyone I worked with was fantastic More
Wonder experience once again! We’ve bought several vehicles from Jim Butler and once again we are highly satisfied. Brian R. worked relentlessly to ensure we were well taken of. Th We’ve bought several vehicles from Jim Butler and once again we are highly satisfied. Brian R. worked relentlessly to ensure we were well taken of. The dealership happened to have exactly what I was looking for priced below competition (I checked) and as usual went above and beyond in terms of customer service. We will visit again next time we are in the market for a new vehicle! More