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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,117 Reviews

4,117 Reviews of Jim Butler Chevrolet - Service Center

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September 13, 2018

Warranty Rep[air My new Malibu just stopped working one day. I had driven it earlier in the day, but when I tried to start it, the engine would not even turn over and More

by bryan36
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that we were able to take care of you and your Malibu, while making sure that we got you a vehicle to get to work. We hope to work with you again in the future!

September 12, 2018

Awesome The employees go above and beyond to help their customers when they really dont have too. They treat you like family rather than just a customer or More

by kasgranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes, Alex Cox, Mike Gray
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words! We truly do care about our customers and we're so glad it shows! We're always here to help. Thanks for being a part of the Jim Butler family!

September 12, 2018

Outstanding! Mike was amazing! He made sure the work got done on time and informed me every step of the way. I will be requesting him everytime! More

by K lackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Sep 12, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We'll make sure to let Mike know that he was recognized for a job well done! We look forward to seeing you next time!

September 12, 2018

Oil change rotation and multipoint inspection They were very thorough with everything, told me exactly how long it was going to take and was right on the money. Customer service was awesome same a More

by nicholissexton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback and your business! We're so glad you had a great experience with our service department and Tyler in our sales department! We honored that you chose to work with us and look forward to working with you again in the future!

September 12, 2018

Oil change, tires rotated, and lube job. It was a great experience for my oil change. Everyone was courteous, polite, friendly, and willing to help from the person who met me when I arrived, More

by JANIECELAK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're so glad that you had a fantastic experience with our entire service department! We look forward to wow-ing you again in the future!

September 12, 2018

Awesome Customer Service!!!! Service Department is friendly and awesome. Mike Johnson is the best service writer and believes in providing the best customer service available. Tha More

by Gary69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words, Gary! We agree- Mike is awesome. We're very happy to have him on our team! We're also thankful for great customers like you. We look forward to working with you again in the future!

September 12, 2018

Excellent Custumer Service Jim Butler has been great with not only maintenance on our 2017 Malibu but also fixing any issues that have arised. Thank you so much for your dedicat More

by CKLAMERT91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. See you next time!

September 11, 2018

Everyone did a great job . I dropped my car off and was given a loaner for a day. I was in and out pretty quickly. I came back the next day and picked up my car with no prob More

by queenbof6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Sep 11, 2018 -

Jim Butler Chevrolet responded

That is so great to hear! We strive to provide a fast and painless sales and service process for our customers and we're thrilled that we hit the mark for your experience with us! Thank you for your business and your feedback!

September 11, 2018

Great service never a problem Service is always great and the serviice department is always helpful and courteous. That is why I keep purchasing vehicles from this dealerahip and More

by reekie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Butler, Mike Gray
Sep 11, 2018 -

Jim Butler Chevrolet responded

Thank you so much for the kind words! We sincerely appreciate your repeat business in both sales and service! We look forward to working with you and anyone you send our way!

September 11, 2018

quick and easy kim explained what was going on and i was out of there before i knew it. I will be back! The donuts are a nice addition, More

by howiehuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Jim Butler Chevrolet responded

That is fantastic! We're so glad that Kim took great care of you and made sure your visit was quick and easy, and that you liked our doughnuts! We look forward to seeing you next time!

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