Jim Butler Chevrolet - Service Center

Everyone at the dealership was friendly and helpful. We had a great experience at Jim Butler! We had a great experience at Jim Butler! More

Our used car had several issues when it was towed to this facility They ended up having the car for three weeks before all issues were resolved Our temporary plates expired and we didn’t get the title in facility They ended up having the car for three weeks before all issues were resolved Our temporary plates expired and we didn’t get the title in time from crestwood location to avoid penalties But we were satisfied with the service rendered which was no charge under 3mo/3000mi warranty More

My oil change was completed in a timely manner and the service department was very easy to work with. service department was very easy to work with. More

Some of the staff was awesome, i had many complaint about oil leakage of my car, clicking noise around tires, thumbing noise under hood mechanics never saw r heard anything when serviced, problem. take car t oil leakage of my car, clicking noise around tires, thumbing noise under hood mechanics never saw r heard anything when serviced, problem. take car to fenton told my car was still under warranty but it was not came out of 3700$ including price of rental finding out 2 days later car was not under warranty. More

They worked to expedite the repair since I was from out of town. That helped a lot of town. That helped a lot More

Mechanics looking to take advantage of double charging labor to related repairs already covered by the labor of a specific repair requiring the R&R of those parts anyway. Not all people are ignorant. I labor to related repairs already covered by the labor of a specific repair requiring the R&R of those parts anyway. Not all people are ignorant. I got proof from other repair shops doing the same repair for 1/3 the costs. More

It'll slow for checking in but had great service and waiting room was clean and inviting waiting room was clean and inviting More

Staff offers unrealistic timelines and when they call to provide updates they lack sufficient knowledge of your vehicles issues. Know basic codes but had to check with the mechanics to get any info on the i provide updates they lack sufficient knowledge of your vehicles issues. Know basic codes but had to check with the mechanics to get any info on the issues. The department is run with very inefficient processes in place. Anything from an oil change to just running diagnostics takes 3 hours even with appointments. It took 5 days to get codes for a check engine light: More

First time bringing my new car in for an oil change. I'm old school and thought I needed to change the oil at 3000 miles. Wyatt told me it is 5000 miles now and that my sticker will say that. I'm old school and thought I needed to change the oil at 3000 miles. Wyatt told me it is 5000 miles now and that my sticker will say that. More

Prices are getting outrageous. Transmission fluid change, tire rotation, and oil change was $700!!! Most likely will be taking somewhere else in the future. Transmission fluid change, tire rotation, and oil change was $700!!! Most likely will be taking somewhere else in the future. More