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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,008 Reviews

4,008 Reviews of Jim Butler Chevrolet - Service Center

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February 07, 2024

Jacob was excellent with making sure I left with the vehicle I was satisfied that with and the parts staff we’re extra extraordinarily vigilant about getting the all weather floor mats I ordered. More

by arch1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Feb 10, 2024 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 05, 2024

The best service I've ever received and Kim is fantastic! We always have a great experience! More

by donna39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 05, 2024

Excellent as always. Family oriented, and professional. It's a relaxing environment, with very comforting and concerned staff. You're never a stranger. More

by MRSVAUGHN29
Recommend Dealer
Yes
Employees Worked With
Wyatt I believe his name was
Feb 09, 2024 -

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2024

Vey helpful and professional They service was great kept me informed on the progress Great More

by CHUCKISENBERG
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Feb 09, 2024 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

February 03, 2024

My service advisor wasn't friendly nor helpful. . I had asked a couple questions and just felt like, I was a inconvenience to him More

by yungn35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons (203)
Feb 07, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know about your experience. We apologize that it did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

February 03, 2024

No communication and tells you one thing and then charges you another and way overpriced. Don’t even try to help out the little person. More

by johnduck28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Feb 07, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know about your experience. We apologize that it did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

February 03, 2024

They were only interested in my car if I was spending lots of $$$ on repairs. More

by monica-hodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Feb 07, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know about your experience. We apologize that it did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

February 02, 2024

Kim Hausmann is the best! She treats me with respect and explains everything. She’s the best! More

by the2mms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady who waited on me when I pulled was awesome, but I can’t remember her name! She even pulled my car to front so I could nit have to walk out in cold!
Feb 07, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

February 02, 2024

Usually very good service, I have purchased 3 vehicles here. Last warranty issue we had was less than satisfying and took the better part of the 4 weeks to get the vehicle completely back. Twice during More

by BLACKHAWKDRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Feb 07, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know about your experience. We apologize that it did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

February 01, 2024

Quick service and kind people working there. I have never gone to a dealer for service before and definitely will be back to this location More

by lockedinthetardis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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