Jim Butler Chevrolet - Service Center

Bill and Doug rock they go the extra mile keep me very informed hook me me up with loaner car before I got there the same visit when my pickup worked on they go the extra mile keep me very informed hook me me up with loaner car before I got there the same visit when my pickup worked on More

Friendly, Fast Service Jim Butler Service is always a pleasant experience. The agents and technicians are friendly and knowledgable. My car has always been ready to go fas Jim Butler Service is always a pleasant experience. The agents and technicians are friendly and knowledgable. My car has always been ready to go faster than expected. More

Honest and kind Attendants were honest about what I needed to do and they checked my tires while there. It took a while was The only thing that was not great Attendants were honest about what I needed to do and they checked my tires while there. It took a while was The only thing that was not great More

Oil change Too notch oil change . Little lengthy but man they went threw everything. It was good to see people actually care. Witnessed first hand a older gentle Too notch oil change . Little lengthy but man they went threw everything. It was good to see people actually care. Witnessed first hand a older gentleman with a nail pretty bad in the tire. Service guy told him here you can buy a new tire . Or I can try fixing it. If it works it works. If not credit him for a new tire. More

Courteous, caring, and understanding I felt cared for as a customer. They ensured I had what I needed and were very courteous and understanding. They made sure everything was explained t I felt cared for as a customer. They ensured I had what I needed and were very courteous and understanding. They made sure everything was explained to me as best as possible and kept me informed/updated regularly through the process. They helped ensure I wasn't inconvenienced by the service issue I had with my vehicle. More

Too much wait and over priced Scheduled appt to check rattle in truck. Dropped off on Tuesday morning and truck did not get looked at by service tech until Thursday....what was the Scheduled appt to check rattle in truck. Dropped off on Tuesday morning and truck did not get looked at by service tech until Thursday....what was the point if my appt? I guess no hurry since I was paying for a rental car. Truck is two years old and rattle is in muffler that seems to be falling apart. I have power train warranty and extended warranty....surprise, dealer says it’s not covered by either one. They will be happy to replace whole exhaust for only $1600.00. I’ve been to this dealer a couple of times and won’t be back. More

Oil change Everyone was knowledgeable, helpful and friendly. My wait time was reasonable and the facility was very nice and clean. Doug explained everything in d Everyone was knowledgeable, helpful and friendly. My wait time was reasonable and the facility was very nice and clean. Doug explained everything in detail to me. He was very patient with me acknowledging my concerns and questions. More

Quick service I was able to get in at the appointment time and was done before the estimated time given at check in. Every one was friendly and helpful. I was able to get in at the appointment time and was done before the estimated time given at check in. Every one was friendly and helpful. More

Noise from rear axle fixed I brought my 2019 cruze in for a noise in the rear end and car only had 17,xxx miles. They squeezed us in same day to have it dropped off which was am I brought my 2019 cruze in for a noise in the rear end and car only had 17,xxx miles. They squeezed us in same day to have it dropped off which was amazing. Through the while process they kept me very informed. They called on friday to let us know what the problem was and what they were doing to fix it and even called on Monday during the massive snow storm to update me. They fixed the issue in an extremely timely manner with no cost to me whatsoever. Keep up the great work! More

Service Dept. -- Kim is the service adviser, she is very knowledgeable and helpful. she has been an employee of Butler for many years ,keeps you informed what is happe Kim is the service adviser, she is very knowledgeable and helpful. she has been an employee of Butler for many years ,keeps you informed what is happening ---always outstanding. Been doing business with Butler for more years than I want to admit to. More