Jim Butler Chevrolet - Service Center

new truck not fixed. never again. love the people hate gm. 2024 silverado duramax with 900 miles on it and with check engine code p2054 that will not go away even after b never again. love the people hate gm. 2024 silverado duramax with 900 miles on it and with check engine code p2054 that will not go away even after being in shop for a week. love the truck but will be referring friends to Not buy this engine and look at Ford and Ram going forward. over 2 weeks on 2nd go around with this issue and no calls and calls not returned. Sad:( More

I have used this dealership for the past four years. I have never received poor customer service like this visit. My sunroof was leaking water from the hard rains. I was told that this was a covered re I have never received poor customer service like this visit. My sunroof was leaking water from the hard rains. I was told that this was a covered repair since I had an Alli warranty. I was then told it was not covered. I was not charged the checking fee however when I picked up my car it was not put together. The grease from the mechanics hands were very visible on my headliner - no care was taken to prevent this from happening nor was it cleaned up after the fact. I asked for the manager to return my call. That never happened. I have received many suggested repairs but never a maintenance requirement for cleaning the sunroof. I have never been so unhappy about how I was treated. Just simply ignored! More

I had a good experience there and they were very efficient and quick. I’m not sure if my inside door was slightly damaged there on my prior visit though. efficient and quick. I’m not sure if my inside door was slightly damaged there on my prior visit though. More

Everyone is friendly. The ability to walk outside to get fresh air is great.Iis easy to get too. The ability to walk outside to get fresh air is great.Iis easy to get too. More

Prompt, courteous, easy to close out the service process. Appreciate the car wash voucher Overall, a good experience process. Appreciate the car wash voucher Overall, a good experience More

Great service! So convenient and easy to make an appointment. Will definitely be back in the future. So convenient and easy to make an appointment. Will definitely be back in the future. More

Service was quick and the tech I had did a great job! I am very satisfied! I am very satisfied! More

Overpriced junk vehicles. Customer service staff is excellent but management is lacking and could use some training in customer service. Customer service staff is excellent but management is lacking and could use some training in customer service. More

They are very friendly, attentive, and nice in the service department. Don’t like the 2% upcharge for using a credit card. No one else has charged me this and I may rethink using them again because o service department. Don’t like the 2% upcharge for using a credit card. No one else has charged me this and I may rethink using them again because of this. But it won’t be due to their service people or service experience. Simply and economical decision. More

The workers are friendly and do their job well. My issue is when I have a 7:30 am appointment I show up at 7:20 am and don’t check in until 7:45 am because there are 10 cars in front of me. Then to My issue is when I have a 7:30 am appointment I show up at 7:20 am and don’t check in until 7:45 am because there are 10 cars in front of me. Then to perform an oil change and a tire rotation and I don’t get my car back until 10 am?? Is that fair? Is it good “appointment” management? This isn’t the first time this has happened. The place is clean the people are great but appointments apparently don’t mean anything. Thanks, Doug More