Jim Butler Chevrolet - Service Center

The facility was clean. Everyone was very professional. My vehicle was serviced in a timely manner. I had my tires rotated and the next day I had a tire sensor come on. I Everyone was very professional. My vehicle was serviced in a timely manner. I had my tires rotated and the next day I had a tire sensor come on. I guess I need to bring it back and have it serviced. More

Worst service experience I have ever experienced. I will never return and will never recommend any to go there for service. I will never return and will never recommend any to go there for service. More

Great service but long wait. We will drop off car in the future rather than wait. We will drop off car in the future rather than wait. More

Stop with the survey questions. I have answered enough. Bbb b. Bb that should get to 15 I have answered enough. Bbb b. Bb that should get to 15 More

My air still not cold leak in the back of my air line and it took 2 weeks for my car to be done !! it took 2 weeks for my car to be done !! More

I have a fantastic service team at Butler. Too bad many other people don't know this. Whatever the issues, big or small, I know I can count on it getting resolved. Ths is a service team, se Too bad many other people don't know this. Whatever the issues, big or small, I know I can count on it getting resolved. Ths is a service team, second to none, that cares. More

Excellent work, very professional team. The wait was a little too long considering that I had an appointment. The wait was a little too long considering that I had an appointment. More

I was in and out for my emissions within a frame of fifteen minutes. Great service. fifteen minutes. Great service. More

Jim Butler's service department might just be the worst in the entire area. The crazy thing... they couldn't even manage to order and install two tires competently. On 6-13 I was told my tires were ordered in the entire area. The crazy thing... they couldn't even manage to order and install two tires competently. On 6-13 I was told my tires were ordered and they would call me when they arrived. Can't even set an install appointment until the tires are in. It's now seven days later. No call. No contact. Nada. Not even going to waste my time calling them back at this point as another shop up the road w2as more than happy to take their business not only for the tires but the brake job I need done soon as well. Tires ordered, in the next morning and on the car by 10am the following day. I really don't know what to say about the service level at a dealer because I was always told it was the best place to go even if it was more expensive. I have to dispute this because I was happy to pay a little more and get it done than to be seven days later and Jim Butler hasn't even taken the time to call back. I have to say this very clearly.. I had the tires and I also have three other repairs they would have got the business for.. but not now. I don't see even wasting my time ever again even if they are right around the corner. Who knows if the tires were ever ordered or of they are sitting there in the building... and I doubt I'll ever know. More

Always feel good as I leave the dealership, knowing all my car needs have been taken care of my car needs have been taken care of More