Jim Butler Chevrolet - Service Center

It was a very good experience I was asked several times if everything was going good if everything was going good More

That which I had done, was done properly, in my opinion. Kim is one of the reasons that I stay here instead of another place. Kim is one of the reasons that I stay here instead of another place. More

Good service. Wait was a little longer than I expected. But in the time frame they said it would be. Wait was a little longer than I expected. But in the time frame they said it would be. More

Jim Butler has always been my go to for oil change and tire rotation, they do outstanding job and I get to see the latest new chev’s on the lot and peruse the used car inventory. tire rotation, they do outstanding job and I get to see the latest new chev’s on the lot and peruse the used car inventory. More

My first visit and I was very impressed. The safety and emission inspection could not have been any better. Great staff, prompt, courteous, and a comfortable waiting room. The safety and emission inspection could not have been any better. Great staff, prompt, courteous, and a comfortable waiting room. More

My visit was food since I called in with a emergency issue and was told to comw in. issue and was told to comw in. More

Absolute great customer service, very professional and welcoming. The team did a phenomenal job servicing my vehicle. My car already drove smooth and you could still tell a difference after they did the m welcoming. The team did a phenomenal job servicing my vehicle. My car already drove smooth and you could still tell a difference after they did the maintenance on it. More

Service was worse that one star. Came in for an emissions test on a used vehicle I purchased thru Jim Butler and the technicians printed out emissions tests with the wrong vehicle i Came in for an emissions test on a used vehicle I purchased thru Jim Butler and the technicians printed out emissions tests with the wrong vehicle information not once but twice. Totaling over 2 hours of my time even though I had an appointment for said test. The third time they tried to get it right the machine suddenly wasn’t working right and the test was unable to be performed again. Ended up getting the test done outside of Jim Butler even though you all were required to provide me with a passed emissions with the vehicle purchase just to simply not have to deal with the incompetence. After this being the third vehicle my family has purchased from Jim Butler I can honestly say we will unfortunately not be back. More

Not happy with how things were this time around. I feel they owe me something for how my car was NOT fixed in the least. Yes things did get fixed but what I brought it in for was NOT. I should NOT h I feel they owe me something for how my car was NOT fixed in the least. Yes things did get fixed but what I brought it in for was NOT. I should NOT have had to test drive my own car either!!! Just not happy with the service dept this time around. Dalton has been very helpful and I do appreciate that. More

Everything went well, it was a recall. Had my truck back that afternoon Had a great experience with the service representative Had my truck back that afternoon Had a great experience with the service representative More