4,167 Reviews of Jim Butler Chevrolet - Service Center
My truck was dropped off for fuel pressure regulator malfunctioning clearly a warranty issue and dealer stated I had contaminated fuel After charging me $1500 to not fix the problem malfunctioning clearly a warranty issue and dealer stated I had contaminated fuel After charging me $1500 to not fix the problem More
They r great to work with! Would definitely go back again for another purchase or send someone else! Would definitely go back again for another purchase or send someone else! More
Service representative was outstanding. Service technician left a lot to be desired. In my opinion the tech did not do a thorough job to begin with. Service technician left a lot to be desired. In my opinion the tech did not do a thorough job to begin with. More
Made an appointment two weeks ahead of time. It took over three hours to get a service. That should take about 20 minutes. It normally takes 2 hours for this service. Which is very long for a sc It took over three hours to get a service. That should take about 20 minutes. It normally takes 2 hours for this service. Which is very long for a schedule appointment. But able to live with. No one told me things were running behind. Being I had other appointments for the day. It would have been nice to know up front. Would have probably rescheduled. My time is money Just like your time is. I’ve been having my truck serviced there the last 7 years. But I will be taking it elsewhere from now on. Hope all dealers service department are not run as yours is. More
Took too long to get fixed part of problem was warranty company rest was dealerships fault company rest was dealerships fault More
Kim Hausman provides excellent customer service! You are very fortunate to have her as an employee. You are very fortunate to have her as an employee. More
When looking into getting a car and telling our sales gentleman what we needed and wanted and next day we saw and drove and bought it that night. First oil change went well. Little miscommunication betwe gentleman what we needed and wanted and next day we saw and drove and bought it that night. First oil change went well. Little miscommunication between service and what we were told on something, but they made it right! We will for sure be back and bring friends and family to purchase from you all! Keep up the great customer services and going above and beyond! More
Staff writer as very helpful and was able to get my oil change done quickly. I will be returning. change done quickly. I will be returning. More
Great experience purchasing truck. Great experience working with awesome staff!! The facility is clean and comfortable, the staff is friendly and welcoming, and the overall experienc Great experience working with awesome staff!! The facility is clean and comfortable, the staff is friendly and welcoming, and the overall experience was enjoyable. More