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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,309 Reviews
Call Service Center (636) 349-3222

4,309 Reviews of Jim Butler Chevrolet - Service Center

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December 09, 2024

Always satisfied with the Service Department at this dealership. My mistake here was to "wait" for my vehicle. I had an appointment and only needed an oil & filter change. This took 2 and 1/2 hours. More

by pfontane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your appointment time and oil change was not properly explained to you. Your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service technician. We normally quote 90 mins to 2 hours for our oil changes. We are diligently working to maintain the expectations we set for ourselves. We look forward to the next opportunity to be of service to you.

December 09, 2024

Had a great experience buying a new Equinox from Bill "Fuzz" Steinlage. Bob in financing was great to work with too. This was the fourth car purchased from Fuzz and Jim Butler Chevrolet and will be bac More

by twade8
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

December 07, 2024

Always a friendly atmosphere, everyone is always willing to help. Special mention to our great salesmen "Fuzzy" and Dan Mann More

by gracescotclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Fuzzy", Dan Mann
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Dec 12, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 06, 2024

They were able to look at my car and fix the problems that I discussed More

by friemon.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

December 04, 2024

Jim Butler is a good place to buy your car the people are good honest and sincerely and do a good job when working your car if you need it they'll try to help you in every way they can I really appreciate th More

by carolyn.daniel1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 30, 2024

Everyone I encountered at the dealership was pleasant and efficient. I bought my car there and I intend to have it serviced there. More

by GREGBROUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 27, 2024

Easy to make appointment, easy drop of. Easy pick up. Satisfaction achieved on the work. Pleasant people More

by sarah.wylder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

November 27, 2024

The people at Jim Butler are always willing to help you find the perfect vehicle for you and your budget. More

by mtbarnes30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara in finance and Johnothan Osborne in sales
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Dec 01, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 26, 2024

It took too long to get the oil changed and the price was a bit high for such a little car More

by cfgoebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your visit did not live up to your expectations. We normally quote 90 mins to 2 hours for our oil changes. In the future, please feel free to utilize our drop off service or complimentary shuttle. We have done our research, and our oil change prices are competitive with other dealerships in our area, including Dobbs.

November 25, 2024

Charging an extra fee for using a credit card to pay the bill is ridiculous. More

by mvoss1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2024 -

Jim Butler Chevrolet responded

Hi, thank you so much for your high rating. We sincerely value your business and look forward to your next visit!

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