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4,124 Reviews of Jim Butler Chevrolet - Service Center
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September 16, 2024
I waited 3 hours for a scheduled oil change. I was also asked about selling the car I bought 2 months ago before I even made it to the dealership. I was also asked about selling the car I bought 2 months ago before I even made it to the dealership. More
by SAM.R.KRUG
Verified CustomerEmployees Worked With
September 16, 2024
Took truck in for faulty fuel pump tgey had truck two weeks ran fine for two weeks same problem looked under hood found screw driver laying on top of engine!!!! weeks ran fine for two weeks same problem looked under hood found screw driver laying on top of engine!!!! More
by vincentfilla
September 15, 2024
My service appointments get schedule in a timely manner. My advisor, Dalton, is very knowledgeable about vehicles. He keeps me updated while my car is in service and what services my car will or may need to My advisor, Dalton, is very knowledgeable about vehicles. He keeps me updated while my car is in service and what services my car will or may need to proerly maintain my vehicle to possibly avoid major issues. Dalton and his co-workers are always kind, respectful and considerate of my time. More
by kileyt
Employees Worked With
Dalton Kiley
September 14, 2024
I’ve went here ever since I bought this car. I’ve had some obstacles for sure. This last time I stopped in after my service, & apparently Service Advisor unavailable, young lady came up & took m I’ve had some obstacles for sure. This last time I stopped in after my service, & apparently Service Advisor unavailable, young lady came up & took my name& number so I could be called back, after a week now, I have not been called back…I have a few other issues also. More
by karenm…
Employees Worked With
Dalton Kiley(111)
September 14, 2024
Slow and uncommunicative like survey rather tiresome. I am too old to sit for a long time for a task that is routine and usually take 45 minutes. I am too old to sit for a long time for a task that is routine and usually take 45 minutes. More
by jeo
Employees Worked With
Nope nonamecalling
September 13, 2024
Dropped SUV off for engine service, service center had the SUV for a week. Engine Service light is currently still on with the same issues after said to be corrected. the SUV for a week. Engine Service light is currently still on with the same issues after said to be corrected. More
by THOMASMWELBY
Employees Worked With
September 13, 2024
Wait time great. Clean waiting area. Thanks for the. Coffee or tea or water.clean restroom too. Clean waiting area. Thanks for the. Coffee or tea or water.clean restroom too. More
by pat.gang19
Employees Worked With
September 13, 2024
I had no issues at all everything went very well staff was very helpful also was very helpful also More
by sbanderman
Employees Worked With
September 13, 2024
They put parts in that were not necessary. Poorest bunch ever. Will not come back. Had to bring truck in twice. I live 50 miles away from dealer. Poorest bunch ever. Will not come back. Had to bring truck in twice. I live 50 miles away from dealer. More
by kesterscott15
Employees Worked With
September 13, 2024
Brought my car in for a recall repair. Was not told that my car would be kept for more than a day let alone a week. The correspondence was extremely poor to say the least. Any conversati Was not told that my car would be kept for more than a day let alone a week. The correspondence was extremely poor to say the least. Any conversation was because I called looking for an update on the status of my vehicle. More
by tttstl
Employees Worked With
Raymond
