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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,162 Reviews
Call Service Center (636) 349-3222

4,162 Reviews of Jim Butler Chevrolet - Service Center

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October 06, 2024

Kim was terrific to work with and so welcoming when I arrived. They keep me in the loop and enjoy their interactions. More

by michaelandstephanieyates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 05, 2024

The service department delivered exactly what they promised, and we bought an extended warranty which exactly met our needs. More

by jameslbutler1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 04, 2024

I came in for an oil change that should not took over 2 hours. My time is valuable also. More

by b_leighty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

October 04, 2024

Kim is very knowledgeable and personable … an asset to your staff ! The repairs were completed in a timely manner and solved my issues. More

by mlprice0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 02, 2024

It’s the people that make any business standout above expectations. The people I have dealt with excel beyond being good, they are great! More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin List
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Oct 05, 2024 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

Once again Wyatt came through with great service,he kept me up to date on service being done....well done team !!! More

by rand3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Alley
Report | Print
Oct 05, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 02, 2024

3-4 days for a diagnosis is ridiculous , our cars are just sitting on your lot not being used More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Hunter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that our diagnostic times are currently behind. We are diligently working to get our diagnostic times down for 24-48 hours. If you wish to further discuss this concern, please reach out to our service manager directly at 314-274-1687.

October 01, 2024

Kayla Merrick was exceptional as well as the mechanic who worked on my vehicle. The communication was outstanding. More

by bvestal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Report | Print
Oct 05, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 30, 2024

Fast,easy,friendly service. One of my best experiences with getting my oil changed. Everyone was very helpful. Thank you More

by sjtaylor04251973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 30, 2024

This will be the second truck I’ve bought from the dealership and it will be my last!! The salesman did his job just fine, but between management and the finance department i don’t think I’ll ever buy More

by stevensracing120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us this feedback. We apologize that you experience did not me our 5-star goals. If you wish to further discuss your treatment during your experience, please reach out to our sales manager directly at 636-208-6033.

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