Jim Butler Chevrolet - Service Center

Jim Butler Chevrolet always takes care of me and my car quickly and at a fair price. quickly and at a fair price. More

Dropped care off on a Thursday morning. By Tuesday morning it still hadn’t been in the shop to diagnose the issue. I get a business being busy but what’s the point of setting an appointment By Tuesday morning it still hadn’t been in the shop to diagnose the issue. I get a business being busy but what’s the point of setting an appointment for service if you have to wait for your appointment then wait days again to actually have it looked at More

I think it was a five star service I was well pleased and I appreciate everything you all done so thank you so much I appreciate everything you all done so thank you so much More

I am normally a very patient person, I have a ride to Jim Butler Chevrolet at 9:30 AM for a 10 AM appointment for an oil change and omissions test. I made an appointment at least a week ahead of time and Jim Butler Chevrolet at 9:30 AM for a 10 AM appointment for an oil change and omissions test. I made an appointment at least a week ahead of time and ordered special oil and filter for my Maserati Levante 2022. I specifically asked if they were sure they could change the oil in this car and get that special oil and filter and they said yes no problem they would have it here when I got here. I didn’t leave the dealership till almost 5 PM. The oil and filter were not there when I arrived, then, once they started with the oil for hours into my appointment, they didn’t have the correct gasket which caused another delay. If it weren’t for Kim in Service, who was an absolute doll actually got me a nail appointment while I waited , since I was going to miss mine that I made at another salon. Even when I got back from the nail salon, I had to wait another hour. I was at your dealership 7 1/2 hours which is way too long will it could’ve been avoided. Like I said, you should pack him on the back for keeping me nice and calm. I should also give a shout out to Brian, who chauffeured me back-and-forth from the nail salon. He was very attentive, and very kind to do so. More

Made an appointment to have a tire replaced. Service center ordered the wrong size which extended my stay by 6 hours. I left a message with the manager requesting a discount for the inconvenienc Service center ordered the wrong size which extended my stay by 6 hours. I left a message with the manager requesting a discount for the inconvenience and was not given a call back. More

I’ve had many past issues with the service department and my vehicle; however this time it was positive! So I wanted to share… thank you for doing better, also it was a pleasant experience through each perso my vehicle; however this time it was positive! So I wanted to share… thank you for doing better, also it was a pleasant experience through each person I dealt with including Mr. David who insured I made it to and from home safely while my car was being serviced 😊 More

Friendly service personnel. Prompt service. Repaired the issue. Love my Colorado. I would certainly purchase from Jim Butler Chevrolet again. Prompt service. Repaired the issue. Love my Colorado. I would certainly purchase from Jim Butler Chevrolet again. More

Service department was timely and courteous. Clean environment and the work was done properly at a reasonable price. Clean environment and the work was done properly at a reasonable price. More

car wasn’t fixed when picked up, only went 5 miles engine light on again engine light on again More

Service appointment was easy to schedule and wait time was fair. Overall, it was a great experience. was fair. Overall, it was a great experience. More