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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,007 Reviews
Call Service Center (636) 349-3222

4,007 Reviews of Jim Butler Chevrolet - Service Center

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June 13, 2024

My salesman Collin did an excellent job prior to and after the sale explaining thoroughly More

by ned.gunn
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mennemeyer
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Jun 15, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

June 12, 2024

Kim was great to work with. She took care of all my needs without pause! More

by crwetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Welch was my salesman and he did a fabulous job of finding me a car that I love! He didn't pressure me or try to sell my something I didn't want.
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Jun 14, 2024 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! We look forward to your next visit! Take care!

June 12, 2024

We had a great purchasing experience with Bridget! We love how our new Trax drives, and all the festures. More

by judithbrownlie50
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Busch
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Jun 14, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 12, 2024

The service was AMAZING! We left completely satisfied, with no questions left unanswered. Jonathan and Stacey did a wonderful job. More

by mackenziebrawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Osborn
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Jun 14, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 11, 2024

I don't believe I will be patronizing Jim Butler Chevrolet in the future after my experience at my last visit. More

by papahelle58
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I forwarded your information to our service manager and he will be reaching out to you. We look forward to discussing solutions.

June 11, 2024

Very professional, caring, on time. Everyone is polite, nice and makes you feel comfortable. Thanks More

by jdv1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Jun 13, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 10, 2024

Matt Vallee was very easy to work with. I found a truck at another dealership and he was able to get the truck and beat their price while giving me a good price for my trade. More

by STLCARDS1992
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

Waited nearly three hours for a scheduled oil change and tire rotation. Called after two hours only to be told it was being finished. Waited another 50 minutes to be told it was done and then they parked it More

by royboyjjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I forwarded your information to our service manager and he will be reaching out to you. We look forward to discussing solutions.

June 10, 2024

Very quick and extremely friendly! Did a great job! I will be returning to this dealer for service. More

by ACLOUSE_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
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Jun 13, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 07, 2024

My experience was wonderful. Kim was very accommodating and friendly. Thank you for exceptional customer service. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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