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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,230 Reviews

4,230 Reviews of Jim Butler Chevrolet - Service Center

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December 24, 2024

Communication is lacking. Dallas forgot to tell driver I was waiting. Bill never gave the paperwork when done and still didn’t turn it in when I picked it up. Waited close More

by MOOSE_ASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill. Dallas
Dec 27, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience with us please reach out to our service manager directly at 314-274-1687.

December 20, 2024

I always have a good experience with the Butler family. The people are always kind and helpful. The process for taking and retrieving your automobile is good because there are several options available for More

by mail2ndon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 19, 2024

My experience was very positive. My maintenance to my car was performed professionally. The service rep was personable, knowledgeable, and informed me that car was ready. More

by tbunny45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

December 19, 2024

I just recently had an oil change and tire rotation done and all went well. Kudos for also fixing the small leak in one of my tires. More

by cinyr37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

December 18, 2024

They are always very helpful and take the time to talk with customers. Very quick service More

by derekprewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Dec 21, 2024 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2024

My experience at Jim Butler Chevrolet was excellent, my service advisor Kim was knowledgeable and kept me informed about what was going on with my vehicle. More

by rdj01948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 13, 2024

Made an appointment for backup camera not working. Dealer had suv for a week before they discovered the cable needed to be replaced. They waited til the last day to change oil and rotate tires. After More

by bradniceguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your appointment time wasn't explained to you. Your appointment time is set aside for you to speak with the service advisor to set a game plan for your vehicle while it's in our care. We typically would do a repair before maintenance in our service department. If you would like to further discuss the button not working, please reach out to our service manager directly at 314-274-1687.

December 13, 2024

Outstanding dealership & outstanding service &friendly employees ,& outstanding finance managers &great experience service &couldnt ask for better service More

by johnavery1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 10, 2024

Our salesman Nik Nordin was excellent! My overall experience was quick and easy, thanks to my salesman and the team at Jim Butler! More

by jmcunningham13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Nordin
Dec 12, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 09, 2024

Had a great experience buying a new Equinox from Bill "Fuzz" Steinlage. Bob in financing was great to work with too. This was the fourth car purchased from Fuzz and Jim Butler Chevrolet and will be bac More

by twade8
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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