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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,007 Reviews

4,007 Reviews of Jim Butler Chevrolet - Service Center

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July 10, 2024

didnot meet the standards of years passed i have taken the truck there for 10 years More

by james_ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience with us, please reach out to our service manager directly at 314-274-1687.

July 02, 2024

GREAT service, very fast & VERY Deaf friendly service, too. THUMB UP!!! Thank You Very Much! More

by rhatterick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

June 26, 2024

Very nice place to deal with employees are friendly people I will refer peoples to buy a car More

by ninakemp64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 26, 2024

they gave me the deal I asked for. I was very happy. Two of my friends went there and bought vehicles. More

by harvey.thomas
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 25, 2024

Pleasant to deal with! Prompt and on schedule from time stated to me. Great service More

by blcarroll3176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 25, 2024

The facility was clean. Everyone was very professional. My vehicle was serviced in a timely manner. I had my tires rotated and the next day I had a tire sensor come on. I More

by lynn64thb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 25, 2024

Worst service experience I have ever experienced. I will never return and will never recommend any to go there for service. More

by kenwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience with us, please reach out to our service manager directly at 314-274-1687.

June 22, 2024

Great service but long wait. We will drop off car in the future rather than wait. More

by hwebb7216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 22, 2024

Stop with the survey questions. I have answered enough. Bbb b. Bb that should get to 15 More

by gastonjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have no idea
Jun 25, 2024 -

Jim Butler Chevrolet responded

Hi, thank you so much for your rating. We sincerely value your business and look forward to your next visit!

June 22, 2024

My air still not cold leak in the back of my air line and it took 2 weeks for my car to be done !! More

by alexandercunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

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