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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,242 Reviews
Call Service Center (636) 349-3222

4,242 Reviews of Jim Butler Chevrolet - Service Center

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May 11, 2023

The service was terrible I was lied to and I did not appreciate it all More

by fred65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager, Gene, at 636-717-3030.

May 11, 2023

Thanks to everyone on the Jim Butler team. Without exception, the team was polite, courteous, and friendly! More

by j.bordner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmins
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May 12, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 10, 2023

Professional friendly employees. Drove a hundred miles and felt like it was worth it A visit to this dealership is very satisfying. More

by harveytedarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 10, 2023

Cost too much & takes too long. I learned about a new service where I did not have to wait in the building & they have an amazing shuttle service More

by jw4614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill "Fuzz" Steinlage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue
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May 12, 2023 -

Jim Butler Chevrolet responded

Hi, thanks for taking the time to leave a review. If you have any further questions, please give us a call. We're always happy to help!

May 09, 2023

Appreciate the friendly professional staff. I would recommend this dealership to my relatives and friends. More

by harveytedarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 08, 2023

Great customer service. Easy sale. Quick timing. Will definitely be back. This place is so much more customer service based compared to Elco Chevy. More

by sschuess
Recommend Dealer
Yes
Employees Worked With
Robert Mason
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May 10, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 08, 2023

Great customer service. Easy sale. Quick timing. Will definitely be back. This place is so much more customer service based compared to Elco Chevy. More

by sschuess
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Report | Print
May 10, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 06, 2023

Fast, prompt , friendly workers. Service area clean. Prompt delivery and answers to my car troubles More

by BERN5830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2023

Everything, from the initial greeting when I came in, through the process picking up my serviced vehicle, was done in an efficient manner. Kim handled the paperwork for what needed to be done based on m More

by rstucke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

May 04, 2023

My experience with Brian Ries was excellent. He explained everything perfectly. This was the salesman that sold me my 2013 Impala and I was lucky enough to get him again to sale me my 2023 Malib More

by pburgess595
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

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