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Jim Butler Chevrolet

Fenton, MO

4.3
6,992 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 6,992 reviews

August 10, 2023

Prompt professional sales, very good experience with this dealership. No pressure or gimmicks, I would recommend them to friends or family. More

by STUARTBLAKEFARRIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 10, 2023

Took to long to get checked in and then needed to see a service manager. More

by mbkilian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We hope that our efforts to improve are evident in future visits. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3001.

August 10, 2023

Kim the service writer got my truck in right away and the service department took care of my issue in a timely manner. I drive 45 miles one way to have their service dept. work on my truck. Tom More

by tomgwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2023

Poor dealership poor customer service do not stand behind vehicles that they sell or willing to help More

by SARAHCOCHRANE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. We are unable to find any records on your recent experience with the information provided. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

August 09, 2023

We were given excellent service and found exactly what we wanted! I will refer any of my friends there. More

by MCOPE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Willis
Aug 09, 2023 -

Jim Butler Chevrolet responded

That is so wonderful to hear! We'll make sure to tell the guys you worked with that they did a great job. We hope you love your new vehicle for many years to come!

August 09, 2023

Matt demonstrated professionalism, respect, communication caring t h e e n d e n d More

by paul@steaklouie.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Butler Chevrolet responded

Thank you for your kind words, Paul! We'll let Matt know that he did a great job. Drive safe & see you next time!

August 08, 2023

Had a great experience with the service department and representative i’d be glad to do more service with you More

by thegansners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 09, 2023 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your business and 5-star review! We look forward to working with you again. Take care!

August 08, 2023

They listened to me and didn't try to make me look at something that I didn't want. Then they found it for me 2 weeks earlier than expected. More

by REGINASLOVENSKY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Butler Chevrolet responded

Thank you for your kind words, Regina! We're so glad our team took your preferences into consideration and made sure to do everything we could to get the perfect vehicle for you. We hope you love your new vehicle! Drive safe & see you next time!

August 07, 2023

Great experience! Everything was well explained. I felt as if I was family instead of a customer. More

by kayemimaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 09, 2023 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your business and kind words. We appreciate you being a part of the Jim Butler family!

August 07, 2023

Place was great the service employees were friendly and listened to my needs.Tim the sales manager even came out and said hello. Will get my car serviced there all the time More

by kkent187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 09, 2023 -

Jim Butler Chevrolet responded

We're so glad to hear you had a great visit with our team in service and got to chat with Tim! We appreciate your repeat business and your kind words. Take care & see you next time!

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