
Jim Butler Chevrolet
Fenton, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very friendly staff! Was able to get my car in extremely quicker then other dealers and entire experience was so much more pleasant then competitors in town. Thank you! Was able to get my car in extremely quicker then other dealers and entire experience was so much more pleasant then competitors in town. Thank you! More
The customer service was very good , took care of me in a timely manner , and staff was very pleasant to work with , they worked as a team and were very organized timely manner , and staff was very pleasant to work with , they worked as a team and were very organized More
Good deals, easily found, fast financial services, did not fill the vehicle with gas after purchase gas light came on the moment I left dealership parking lot. not fill the vehicle with gas after purchase gas light came on the moment I left dealership parking lot. More
The communication from the service advisor was not what I expected for all of the reviews. I was told my car would be done the next day which would have been a Friday. One text at 9:22 am on Friday morning a expected for all of the reviews. I was told my car would be done the next day which would have been a Friday. One text at 9:22 am on Friday morning and not another text or phone call all day explaining that my car wouldn't be done. I called after I got off work at 5pm, knowing they were open 6pm to check on my car. Not one person could tell me what was going on with it. Was told if I didn't hear anything that It probably wasn't done. Not one person could tell me when it would be done. I had to have the car to get to work on Monday. Instead, I had to spend my Friday evening and almost mis my father's 70TH birthday to get a rental car that was unplanned because of poor communication. They didn't offer a loaner or a rental at the dealership to compensate for their lack of communication. Also, no reimbursement or compensation for myself having to get a rental car. The actual work on the car was done very well. Just poor communication. I work in the same line of business, and I would never have left anyone hanging so late in the day right before a weekend needing their vehicle. I would have been fired. I don't want to see anyone fired but some compensation would have been nice. Sorry, not sorry. More
very good to work with. Charles explained everything very well. The manager came by to tell me if I needed anything after purchase let him know they would take care of it. Charles explained everything very well. The manager came by to tell me if I needed anything after purchase let him know they would take care of it. More
No pressure. They just wanted to get me the car that I wanted. Fantastic service! They just wanted to get me the car that I wanted. Fantastic service! More
It’s not your service is the person now that I had to deal with in order to get satisfied service deal with in order to get satisfied service More
All of the people we dealt with were very polite and professional. We didn't feel pressured to buy a car by our salesman, Matt Vallee. He listened to our wants and answered all our questions. Overall it professional. We didn't feel pressured to buy a car by our salesman, Matt Vallee. He listened to our wants and answered all our questions. Overall it was a very good buying experience. More