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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,451 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,451 reviews

January 08, 2025

Got me exactly what I wanted. Great respectable, and down to earth staff. Thank you More

by rc2badsses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Thompson
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Jan 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 07, 2025

Your service department is the worst I have seen, don’t stand behind warrentee , had a seat broke at 8000 miles, they didn’t not help me , me and my friends bought 5 trucks last 2 yrs yhere!!!!! More

by scott.combs1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

scott.combs1966 responded

There’s sales where good, after u buy the service was terrible!!! Didn’t help me at all, with a broken seat

January 07, 2025

Service sucks bought 5 trucks in last 2 yrs , friendscsnd family, seat broke under warrentee, and your service guy would not fix!!!!!! More

by scott.combs1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. It's disappointing to see that we did not earn five stars from your experience. I will be sure to speak with our service manager regarding your concerns. If you would like to further discuss your experience or concerns, please reach out to our service manager directly at 314-274-1687.

January 07, 2025

Great service overall, Bryan Palmer provided excellent service, very thorough. Finance man was very nice, did wonderful job explaining all our options. More

by deandiggity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob finance
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Jan 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to see you soon!

January 07, 2025

The are always so helpful. They find exactly what you need and even after the purchase they are just as attentive as they were before the purchase. Tim Rhame and Fuzz are aweso More

by crm20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Rhame
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Jan 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

January 06, 2025

Tony Palmer was very good to deal with. Our only disappointment was the trade in value forouttruck. More

by brueningmojo
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

January 06, 2025

My appointment was for Thursday but the Equinox was towed in on Monday and it was worked on early. Thank You!! More

by puppylove8010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kala and Chrissy were awesome keeping me informed on the progress.
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Jan 08, 2025 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

January 04, 2025

service was supposed to be 90 minutes and took 3 hours. Not open on weekends for convenience and i was rushed away with concerns still pending. More

by nicgreen314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
tyler lang
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Jan 08, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. It's disappointing to see that we did not earn five stars from your experience. I will be sure to speak with our service manager regarding your concerns. If you would like to further discuss your experience or concerns, please reach out to our service manager directly at 314-274-1687.

January 03, 2025

The best, Matt was so helpful and the financing woman was so helpful, professional and made us feel so comfortable, everyone was so friendly as well. So thankful for you all! We love our 2025 Chevy Trax Act More

by CONILE15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 02, 2025

Brian was great, the whole experience was great, I will be coming back to Jim Butler for my next vehicle. Great value, great trade value, nothing but positive things to say. Thanks again. More

by hellmerj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
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Jan 03, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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