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Jim Butler Chevrolet

Fenton, MO

4.3
7,613 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,613 reviews

November 16, 2018

new truck sales very friendly and helpful. the dealership will bend over backwards to make you feel welcome and they will work with you to try to get you the price yo More

by ibagem2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Mike Marshall
Nov 16, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again for your next purchase or service!

November 16, 2018

HAPPY with my Cheyv I just bought a new Chevy truck. I drove Chevys when I was younger and ended up driving Ford trucks for a while. I switched back to Chevy and was luc More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen
Nov 16, 2018 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that John got the recognition he deserved. Hope to see you in the future for another Chevy!

November 16, 2018

Service was okay Didn’t explain the auto start to me after being programmed into my car. I emailed the service advisor a question that I had about it and never even r More

by steve.wimberly78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Nov 16, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Steve. We're sorry to hear that your Service Advisor didn't get back to you regarding your questions. I spoke with your Service Advisor and he said he must have missed the email and apologized. He said he would reach back out to you today. I hope he is able to answer your questions. If he is not, please let Theresa in our Customer Relations Department know (theresa@jimbutlerchevrolet.com or 636-717-3017) so we can get you in touch with someone who can take care of you.

November 15, 2018

Chris and Mike make it easy! Chris and Mike make things very easy for us. They went far beyond to locate and trade for the exact car we wanted. We were at the dealer less than an More

by redbirds2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Nov 15, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're so glad you had an awesome purchasing experience with us, thanks to Chris and Mike! We'll make sure to let them know that they did a great job. Congratulations on your new vehicle!

November 15, 2018

Outstanding My sales rep, Scott Thompson, was the reason buying my car. He kept his word on the trade in value of my car, was very respectful of me and understand More

by colleen_c_bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
Nov 15, 2018 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

November 14, 2018

Efficient The service was excellent and performed in a timely manner. All of my questions and concerns were answered immediately. The waiting area is top notch. More

by michael.r.baldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

November 14, 2018

Excellent Service My service visit was quick, easy, & professional. Everyone was friendly & competent. The wait area is clean & comfortable. This service visit was exce More

by computergirl9009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anatra
Nov 14, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

November 14, 2018

Scott is awesome In my experience at Jim Butler My sales person scott and the rest of the staff that I came in contact with were so helpful.I got my wife and Chevy s More

by daniel1980.du
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Scott Johnson
Nov 14, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We'll make sure to let Scott know that he did a great job working with you! You are always welcome to request to work with Scott for future sales visits!

November 14, 2018

Outstanding first experience at Jim Butler service This was my first service at this dealership since buying my new car there. Everyone was attentive to my needs, answered all of my questions, kept me More

by GaryM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

November 14, 2018

One of the best experiences I’ve ever had in a dealership! I walked in knowing what I was looking for and my salesman didn’t try to deter me or talk me into anything more extravagant as well as he let me lead More

by dwalsh2892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love and your recommendation!

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