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Jim Butler Chevrolet

Fenton, MO

4.2
7,317 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,317 reviews

September 17, 2018

Great Customer service great customer service and work. Dalton was very attentive to our needs and took care to ensure everything was handled on a timely basis. Thanks More

by rickmestre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Sep 17, 2018 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'll make sure to let Dalton know that he did a great job taking care of you. We look forward to seeing you again next time!

September 17, 2018

Just wanted something good for a good gas mileage Sales Finance everybody was good. Don't know about service will be in Tuesday the 18th to have the car serviced. Can't forget Jen she said she'd have More

by barrkevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance young girl black hair really informative nice., John Zensen
Sep 17, 2018 -

Jim Butler Chevrolet responded

Thank you for your great feedback! We're so glad that our whole team is taking great care of you! We'll make sure to tell them how great they're doing. See you tomorrow for your service appointment!

September 17, 2018

Amazing, experinced dealers, imformative and great I enjoyed doing business with Gary Hogue. He went over everything with me and gave me great service and the same thing with Stacey Thornton. They bo More

by niedrabelew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Houge
Sep 17, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Niedra! We're so glad that everything went well for your visit and everything got worked out! Please let us know if we can ever be of any further assistance. See you next time!

September 17, 2018

Great deal The John was confident that we could make the deal a success. Mike in finance made me feel at ease through every step in financing. More

by briandscherrer
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen, Mike Brewer
Sep 18, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're very glad to hear that you had a great experience with us and got a great deal! We hope to see you again in the future!

September 16, 2018

Great service The service and Jim Butler Chevrolet was great I got a total detail of the service I was getting and detailed information about the maintenance that w More

by jloveel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Sep 17, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words and recommendation! We're glad to hear that everything went great for your visit with us. See you next time!

September 15, 2018

Not a warm fuzzy feeling My service advisor Kayla and the other loaner car girls were outstanding. On the other hand the Tech installed the wrong part and that was obvious . F More

by Robertleeling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kayla , my service advisor.
Sep 17, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Robert. We're glad to hear that you had a good experience with Kayla and the ladies that do our loaner vehicles! We understand your frustration that the wrong part was originally put on your vehicle. Unfortunately, with that specific flap, there are two versions for the same year, size, make and model- just without a clip that makes the flap lay flush, which lead to confusion. We are glad that we have already been able to fix this situation and install the correct piece. We do hope you will give us another chance in the future.

September 15, 2018

oil change with coupon I brought my vehicle in for oil change. Had a 39.99 coupon and was told I still had to pay 49.99. Not sure your coupons are worth the paper they ar More

by spookytwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We tried to reach out to you to get more information, as we have multiple coupons. Please let us know you name so we can address this concern. We hope to hear back from you.

September 14, 2018

friendly, helpful kept appt time, answered questions, waited 2 hrs before talking with me about auto need, offered rental. It took 6 days for the warranty repair More

by angdenicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that everything went well with you repair work! We look forward to seeing you again next time!

September 14, 2018

Great experience Bought two cars from Jim Butler. They made the experience easy and painless both times and the service department is the only place I go. If want to b More

by mjvanausdoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson, Melissa Perez, Dalton Kiley, Patrick Piper
Sep 14, 2018 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visits. We’re always here to help in any way we can. Thanks for the love!

September 14, 2018

High quality customer service The high quality customer service that we receive consistently from Brian Ries (sales), Mike (finance), Dalton (service) and Aaron & Shannon, both in More

by klwurtz06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron and Shannon in Parts, Dalton Kiley, Mike Brewer
Sep 14, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind feedback! We're so glad that those team members across all of those departments have lead to such positive experiences for you! We’re always here to help in any way we can. See you next time!

Sep 14, 2018 -

klwurtz06 responded

Mike Zarlingo is the correct finance guy we use, not Mike Brewer. Sorry for the mix up.

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