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Jim Butler Chevrolet

Fenton, MO

4.2
7,317 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,317 reviews

September 20, 2018

molding replacment This is the second time I've had this molding repaired. The first time was a couple of months ago. I will have to wait a few more weeks before I f More

by nick94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
Sep 20, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We hope this time the fix is for good. If not, we're always here to help!

September 20, 2018

Easy and Thorough Had hydraulic leak on driver side control arm bushing. Got it repaired and put 4 new tires on with a alignment. Car is running great. More

by caalexander99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Kircher, Mike Johnson
Sep 20, 2018 -

Jim Butler Chevrolet responded

We're glad to hear that everything is working properly with your vehicle now! We're always here to help. Thanks for the love!

September 20, 2018

Best deal and staff within 250 miles of Fort Leonard Wood I have been searching for a new car for the past 5 months. I live outside of Fort Leonard Wood and tried all the local dealers. I even went to Springf More

by jdu_and_cmu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Joe Anatra
Sep 20, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! We only wish we could have worked with you sooner! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

September 20, 2018

High Quality Customer Oriented Operation I took my 2017 Malibu in the get the oil changed and to get two alerts that I received through On-Star checked out. The check in staff were all very h More

by tonysmp48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Tony! We're so glad our team, especially Kim, took great care of you during your visit with us and kept open communication throughout your experience. We look forward to working with you again! Safe travels.

September 20, 2018

Very friendly and accommodating. My service guy was Bill Appointments made easily. Service was great. This is the third time my car has been in for a similar problem and they always are nice More

by reedterri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill ( I don't know his last name)
Sep 20, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

September 20, 2018

Absolutely terrible service! I bought a brand new truck earlier this year here and scheduled an appointment for this past Saturday to get the first oil change. I spoke with Dalton More

by mbrown2858
Customer Service
Recommend Dealer
No
Employees Worked With
Dalton Kiley
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for telling us about this situation, Mr. Brown. We sincerely apologize for dropping the ball during you service appointment with us. There is absolutely no excuse for these circumstances and we have already informed management, who will be discussing this matter with your service advisor to ensure this never happens again. Theresa in our Customer Relations Department would very much appreciate speaking with you to do whatever we can to make this right. Please email her back at theresa@jimbutlerchevrolet.com or call her back at 636-717-3017.

September 20, 2018

Said it would take an hour and that is what they did. Took Malibu in for oil change and Air for tires that needed filled.that On-Star said needed done - plus follow up by phone from Butler Chevrolet. More

by jeanne.ferner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zensen
Sep 21, 2018 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to seeing you again next time!

September 19, 2018

Awesome!!!!!! Amazing. Brian Steinlage knew exactly what I was looking for and helped me find the perfect vehicle without any effort. He was very helpful every step More

by angelvamp21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Jim Butler Chevrolet responded

That is great to hear! Brian is a newer addition to our team and we're proud that he's doing great from the start! We'll make sure to let him know what a positive experience he provided for you! Enjoy you new vehicle!

September 19, 2018

Good dealership to work with Was able to work out a deal for the car I wanted from 200 miles away. Easy to work with, easy to address any unforeseen issues when I arrived. Deale More

by steven_bova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Scott Johnson
Sep 19, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet, even with the long distance! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected during your purchasing experience. We wish you save travels in your new vehicle and look forward to working with you again for your next purchase!

September 19, 2018

Not Satisfied Purchased Car Friday 9-14-18. Saturday Evening Multiple Warning Lights Came On The Dash, Car Was Checked By Service, Still Having Problems, Not Satisf More

by john.kopff
Recommend Dealer
Yes
Employees Worked With
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