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Jim Butler Chevrolet

Fenton, MO

4.3
7,624 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,624 reviews

January 02, 2019

Jim Butler Chevrolet - Another Success Story Our gratitude to the Jim Butler Fenton team...and particularly to those on the front lime that shepherded us through what had to have been an excrucia More

by Doots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Tate, Alex Cox, Scott Johnson
Jan 02, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

January 02, 2019

Sales and Service The salesmen worked hard to make sure we found the vehicle that fit our needs and that we liked. The service dept scheduled my appointment and got More

by fnelson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

January 01, 2019

Salesman Mike Gray was top notch. Highly recommend. Very good experience with Mike Gray and Kim was awesome in the service department. Great selection of vehicles. Smooth process in service. The Profe More

by criggo44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gray
Jan 02, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 31, 2018

Great experience ! Mike Gray was great to work with! Will definitely be back!! Very knowledgeable about the vehicles he is selling and very personable. Great experience! More

by robinchanitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Mike Gray
Dec 31, 2018 -

Jim Butler Chevrolet responded

That's great to hear! Thank you for your 5-star review!! We sincerely appreciate your feedback and your business. Welcome to the Jim Butler family!

December 31, 2018

SO HAPPY! Another dealer told us that the tire pressure monitor had to be replaced. After the service techs checked our tires, the monitor was gone from the da More

by silverblonde65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Rose! We're so glad we were able to sort out what was going on and make sure your Saturn was running properly again! We'll make sure to let Mike know he did a great job. Happy New Year & see you next time!

December 31, 2018

great service i had an issue with my car and needed a rental. my car was in out of the shop within 24 hours. everyone is so friendly!! More

by jensensam2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Dec 31, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 31, 2018

Great My experience with Jim Butler Chevy was great. All of the people were very nice and helpful. My salesperson was awesome and my finance person was awes More

by juliet_crowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet! We'll make sure to let Brian and Tara know they did a great job and we look forward to seeing you again for your next purchase or service!

December 31, 2018

They got me in a nice car The dealership was great. And Eric Ruchala really worked to get me in a car. I needed a hose patched up and rotors rotated after purchasing. They got More

by anthonymeyermusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Dec 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're very glad your visit was almost perfect! We're more than happy to get those fluids taken care of for you, and we do apologize for that oversight. Please feel free to stop by the dealership during regular business hours (we are closed tomorrow for the holiday!) so we can get that fixed up for you!

December 31, 2018

Oil change I was there 2 1/2 hrs. For oil change, & had appointment for 10:30 didn’t get done till 1:00, seems a long time for oil change. More

by gailbarbagallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Gail! We're sorry to hear that we were so behind on the day after Christmas. We were definitely very busy, but that is still a very long wait. We apologize and hope that we can improve on your future visits with us, as we do sincerely appreciate your business! Happy New Year!

December 31, 2018

our sales person Dave was excellent, he found exactly what we wanted even tho it was not on their lot, he was a great listener to our needs. would recommend him to ev More

by knickless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, David Wucher, Bryan Steele
Dec 31, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your business and your recommendation! We'll make sure to let Dave know what a great job he did! Congratulations on your new vehicle and Happy New Year!

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