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Jim Butler Chevrolet

Fenton, MO

4.3
7,619 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,619 reviews

January 21, 2019

Excellent service It is nice that a service advisor has been assigned to customers as they get to know that customer. I have had Kim as my advisor and really enjoy work More

by dianelinck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Jim Butler Chevrolet responded

That's great to hear, Diane! We're so glad you love working with Kim! We're always here to help and look forward to working with you in the future!

January 21, 2019

Oil change, transmission flush, recall! Everything went well, you have some construction going on in the service department that kind of makes things a little congested and I think with the More

by rdhertel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for your business and your feedback! We're sorry to hear that the construction that we are in the middle of cause delays for your check in process. We sincerely appreciate your patience and hope that the next time you come in, you will be able to experience the streamlined check in/check out process the construction will provide us! Safe travels.

January 21, 2019

New truck purchase I went to 3 dealers with intent to buy a truck, Jim Butler was the last. His deal beat all others, customer service was great and I recommend Nick Mul More

by magers918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Finance unsure if it was Brewer or Zarlingo., Nick Mullen
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Nick got the recognition he deserved. Hope to see you again in the future!

January 21, 2019

Oil change For The most part Jim Butler is awesome but this particular time was not that great I came in for an oil change and tire rotation and they never com More

by gmainedesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback and repeat business. We're certainly concerned about work that you paid for not being completed. We take the reputation of the quality of our work very seriously. Unfortunately, we are not able to see your name to look into the matter further to see if there is another possible explanation, such as the technician already having a key that would work to service your tires. Additionally, if we did not complete this service we want to everything we can to make it right. Please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

January 21, 2019

service has always been outstanding. We have purchased four vehicles from Butler in the last 10 years. We wouldn’t waste our time with a company that didn’t treat us right! Butler has More

by debbibrader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson, Mike Brewer
Jan 22, 2019 -

Jim Butler Chevrolet responded

WOW! Thank you so much for your kind words and repeat business, Debbi! We sincerely appreciate the opportunity to work with you and we look forward to continuing to do so for another 10 years and beyond! Safe travels!

January 20, 2019

Great Service My experience from start to finish was so easy thanks to my salesman Matt Vallee. Great service, he spent the extra time to show me how everything wor More

by Aatkins67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help you and anyone you send our way. Thanks for the love!

January 19, 2019

Oil change Great, easy service! Super quick and convenient. In and out super quick, they did an awesome job on my car and made it painless. Loved the shop! More

by alexandria_tindall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson, Michael Harmon
Jan 21, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

January 19, 2019

Great preowned experience ,Tony Palmer assisted me with my purchase, my 2013 Silverado was cleaned and prepped and ready to go when I came to pick it up. It runs great and it w More

by Toyota believer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again for your next purchase or service!

January 19, 2019

Best value great buying experience Friendly informative staff great to deal with. Chris was up front with pricing and with my trade making the process quick, if you are ready to buy th More

by RANEYCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Jan 22, 2019 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again for your next purchase or service!

January 18, 2019

I love Jim Butler Everytime I come in the experience is great. Everyone is super nice and it’s usually not a long wait. Plus there are donuts and water. More

by brittanytrammell29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 18, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review, Brittany! We think you're great, too! We're always here to help in any way we can. See you next time!

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